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Youth and Family Navigator

The Center for Alternative Sentencing and Employment Services (CASES)
Bronx, NY Full Time
POSTED ON 8/1/2026
AVAILABLE BEFORE 9/7/2026
Job Title: Youth and Family Navigator

Job Summary

Choices Alternative to Detention (ATD) aims to help young people who have a case in Family Court gain; competence, confidence, positive connections with peers and adults, build character/self-esteem, contribute to their communities, and reduce their involvement in the criminal legal system. Under the direction of the Supervisor, the Youth and Family Navigator works with young people and their families to ensure they have access to benefits/entitlements, appropriate education setting, employment opportunities, and long-term services in the community if needed. The objective of this role is to ensure participants and their families receive opportunities to engage in creative and enriching services that are; strengths-based, culturally relevant, support participants and their families in achieving their self-identified goals, aid in the process of reducing recidivism, and are adherent to the core principles of risk, need and responsivity. The Youth and Family Navigator will work with youth and families to ensure they have connections to long-term services in the community.

Shift Hours: This position is full-time Monday – Friday from 9:00 AM – 5:00 PM / 10:00 AM - 6:00 PM

Time Flexibility: While the standard schedule is 9:00 AM to 5:00 PM and/or 10:00 AM to 6:00 PM, this position requires flexibility, as appointments, meetings, and program activities may occasionally occur outside regular business hours. Staff must be able to adjust their schedules to effectively support youth and families and meet program requirements.

Salary: The salary for this role is $59,404.00 per year

Location Address: 424 East 147th Street, Bronx, NY 10455. Our office is easily accessible by public transportation.

Workplace Flexibility: Flexible - The Youth and Family Navigator role includes a combination of office-based, community-based, and remote work. Staff are expected to attend in-person meetings, home visits, participant escorts, court-related activities, and other community engagements as needed.

Remote Work Opportunities: Navigators may work remotely on days when there are no scheduled in-person responsibilities. Because appointments and participant needs vary, there is a no guaranteed or fixed remote work schedule. Remote work is dependent upon programmatic and participant needs.

What You Will Be Doing

  • Develop relationships with community resources that support participant and family needs
  • Meet with caregivers and families to assess needs
  • Escort participants and families to appointments as needed, this will include HRA, DOE, DMV, medical facilities, housing, etc.
  • Organize participant outings and trips
  • Assist with obtaining vital documents for youth and families
  • Connect youth to positive activities in their communities and verify their attendance and participation
  • Obtain school attendance and other education documents
  • Manage curfew phone line
  • Other duties as assigned by the Supervisor

What We Are Looking For

  • Experience working with similar populations and/or families
  • History of navigating systems such as DOE and /or HRA
  • Commitment to engagement through collaboration with participants and their families
  • Must be able to effectively handle numerous tasks and work well under pressure
  • Comfort with home visits and in-community visits
  • Positive attitude and excellent problem-solving skills
  • Trained in or committed to training to become competent in a motivational interview and trauma informed approach as a means of engaging young people
  • Experience developing relationships with schools, community-based organizations and/or other youth service providers
  • Ability to work in an interdisciplinary and diverse team
  • Time flexibility: Appointments and activities will sometimes be outside of a typical 9-5/10-6 schedule
  • Fluency in Spanish preferred

Employee Benefits

CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:

  • Medical
  • Dental
  • Vision
  • Vacation and Paid Time Off – starting at 25 days-off annually, plus an additional summer self-care day
  • 12 Paid Holidays per year
  • Retirement 403b Competitive matching up to 6%
  • Employee Referral Program
  • Visit www.cases.org/careers/ to learn more about benefits offered by the CASES

Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.

This position is full-time Monday – Friday from 9:00 AM – 5:00 PM / 10:00 AM - 6:00 PM

Time Flexibility: While the standard schedule is 9:00 AM to 5:00 PM and/or 10:00 AM to 6:00 PM, this position requires flexibility, as appointments, meetings, and program activities may occasionally occur outside regular business hours. Staff must be able to adjust their schedules to effectively support youth and families and meet program requirements.

35 hours per week excluding breaks

Salary : $59,404

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