Leasing Consultant - Roanoke, VA

Management Services Corporation (MSC) is a leading property management firm with properties throughout Virginia, and one of The Caton Companies.  We are seeking a Leasing Consultant for our Glade Creek Apartments conventional property in Roanoke, Virginia.  The work of The Caton Companies is work that matters to our communities and to society.  At MSC, we take our jobs seriously and work hard, but we like to have fun in the process.   

The perfect Leasing Consultant finds lots of satisfaction in knowing that individuals and families are finding an ideal place to call home.  This person should be bright, friendly, and outgoing—in person and on the phone—making future residents comfortable and confident as they make big decisions about where they’re going to live. 

We are growing, and we’d love to take you along for the ride.  When we grow, you grow…we’ll do our best to make sure of that.

Required Education and Experience

 High School Diploma or equivalent

• Previous sales and marketing experience

 Preferred Education and Experience 

• Bachelor’s Degree
• Two years experience in marketing or property management.

Tasks and Activities of the Leasing Consultant at Glade Creek

• Completes lease form or agreement and collects rental deposit.
• Responsible for ensuring the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the “curb appeal” of the property.
• Thorough knowledge of lease terms, specifications, and all community policies
• Knowledgeable of required telephone and sales techniques.
• Knowledgeable of current market conditions.
• Fully informed of current rental rates, sizes, locations and all amenities of property.
• Maintain contact with all apartment locator services and local businesses to provide informational material. Update periodically.
• Responsible for “shopping” competitive properties.
• Develop full knowledge of application information required, screening processes, and policies regarding rentals.
• Responsible to conduct out-reach marketing at least once a week.
• Develop and maintain an on-going resident retention program under direction of Property Manager.
• Responsible to play an active role in the renewal process.
• Responsible for proper maintenance of all residential and property files.
• Efficient and timely processing of all required administrative forms, reports, and related information.
• Responsible for reporting unusual or extraordinary circumstances regarding the property or residents.
• Courteous, efficient handling of resident requests and complaints.
• Responsible for maintaining a professional appearance and attitude at all times. 
• Responsible for seeing educational opportunities and self-improvement for personal growth and development.
• Responsible for assisting the Property Manager in the collection of delinquent rents. 
• Plans monthly resident events with assistance of Marketing Manager.

Position Type and Expected Hours of Work

This is a full-time position; typical work hours and days are Tuesday-Saturday, 9:00am to 6:00pm. Occasional evening work required.

Salary depends on skills and experience. Locally owned and managed, The Caton Companies offer 401(k), excellent medical/dental coverage, as well as other benefits.  We are a company that cares for our employees, and we want you to grow with us.   

The Caton Companies is an Equal Opportunity Employer

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