What are the responsibilities and job description for the Circulation & Student Supervis position at The Catholic University of America?
Posting Title
Circulation & Student SupervisOverview
The Circulation and Student Supervisor manages all day circulation activities; opens the library and the stacks from Monday to Friday; assists the Access Services Librarian in the supervision of the entire circulation operation including the management, development, and training of part-time staff, collection security, and Consortium Loan Service. Shares responsibility for stacks management. Participates in implementing training programs for full-time staff, patron education and outreach pertaining to the aforementioned activities. Collects statistical data on circulation services. Opens the library and the Mullen Stacks, Monday - Friday. On occasion, some evening and weekend hours may be required.
Responsibilities
Recommends for hire, trains, and closely supervises approximately 40 part-time Access Services employees, who each work approximately 10-19 hours/week. Responsibilities include training, on-site supervision, scheduling and performance review of part-time circulation services employees and some of these responsibilities are done in coordination with the student supervisor for the Information Desk, as some student workers cover both areas. Develops and updates training programs for part-time staff; ensuring that training is successful. As supervisor, implements policies and procedures for circulation services, regularly reviews the policies and procedures, and recommends revisions. Oversees all circulation services in Mullen Library: borrowing, renewing, and processing returned materials; conducts searches and recalls for items not on the shelf; and collects fines and fees.
Qualifications
A Bachelor's Degree and two (2) years related library or customer service experience. Knowledge of library functions and organization. Knowledge of Library of Congress classification system.
Skill in using common computer applications (work process software, spreadsheets, etc.)Skill in supervision.Skill in communicating effectively with faculty, staff, students, and the public.Familiarity with an Integrated Library System, such as ExLibris AlmaDemonstrated customer service skills.Ability to pay attention to detail.Ability to work quickly and accurately under pressure.Ability to collaborate with and motivate staff.Ability to plan, organize, and manage.Ability to accommodate evening and flexible scheduling seven days a week.
