Staffing Coordinator / Scheduler

Position Purpose

Manages the daily clinical staff schedules for nurses and CNAs within the facility

Required Qualifications

• High school diploma or equivalent
• Minimum of 2 years’ administrative experience preferred.
• Excellent organizational skills and strong communication skills are required.
• Knowledge in basic computer programs such as Excel, Word, and email is preferred.
• Working knowledge of SNF staffing matrix

Major Duties and Responsibilities

• Develop Nursing Department schedules according to assigned block schedules, assuring that there is adequate staff for each shift.
• Ensures schedules are complete, accurate, and communicated with the staff timely and efficiently.

Assigned Tasks

• Develop Nursing Department schedules and attempts to find replacements as necessary in the event of absenteeism
• Posts the monthly and On-Call schedules well in advance and visible for all staff to see. Schedule must be posted no later than the first day of each month.
• Develops and maintain agency communication (email correspondence preferred)
• Confirms agency shifts with the respective personnel, contractors, and agencies prior to release of the schedule.
• Maintains accurate staff contact numbers.
• Effectively communicates with the nursing staff regarding the schedule and changes in the schedule in a timely manner.
• Keeps the Director of Nursing (or designee) informed of scheduling issues and potential problems.
• Provides nursing administrative support by processing medical records.
• Works as C.N.A./Med-Aide/T.N.A. as needed, at the discretion of the DON, to assure coverage to include every other weekend.

Additional Tasks

• Treats all residents with dignity and respect. Promotes and protects all residents’ rights.
• Establishes a culture of compliance by adhering to all facility policies and procedures.
• Complies with standards of business conduct, and state/federal regulations and guidelines.
• Follows appropriate safety and hygiene measures at all times to protect residents and themselves.
• Maintains confidentiality of protected health information, including verbal, written, and electronic communications.
• Reports noncompliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel. Reports any retaliation or discrimination to HR or compliance officer.
• Reports any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents to supervisor and/or administrator. Protects residents from abuse, and cooperates with all investigations.
• Reports any occupational exposures to blood, body fluids, infectious materials, and/or hazardous chemicals in accordance with facility policy.
• Participates in all life safety and emergency drills and trainings. Fulfills responsibilities as assigned during implementation or activation of the facility’s emergency plan.
• Reports work-related injuries and illnesses immediately to supervisor.
• Follows established infection control policies and procedures.
• As a condition of employment, completes all assigned training and skills competency.

Personal Skills and Traits Desired/ Physical Requirements/Working Conditions

• Ability to read, write, speak and understand the English language.
• Must be a supportive team member, contribute to and be an example of team work.
• Ability to make independent decisions when circumstances warrant such action.
• Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
• Must have patience, tact, and willingness to deal with difficult residents, family and staff.
• Must be able to relay information concerning a resident’s condition.
• Must not pose a threat to the health and safety of other individuals in the workplace.
• Must be able to move intermittently throughout the workday.
• Meets general health requirements according to facility policy, including medical and physical exams and checking immunity status to various infectious diseases.
• Ability to work beyond normal working hours and on weekends and holidays when necessary.
• Ability to assist in evacuation of residents during emergency situations.
• Ability to bend, stoop, kneel, crouch, perform overhead lifting and perform other common physical movements as needed for the position.
• May be subject to falls, burns from equipment, and/or odors throughout the day; encounter reactions from dust, tobacco smoke, disinfectants, and other air contaminants.
• Subject to exposure to infectious waste, diseases and/or conditions which include AIDS, Coronavirus, Hepatitis B, and Tuberculosis.
• May be subject to hostile or emotional residents, family members, visitors or personnel.
• Must be able to follow oral and written instructions.
• Must be able to move intermittently throughout the workday.
• Mainly works in office but may work throughout the facility.

This job description is not all inclusive but is intended to convey the general scope of the major duties and responsibilities inherent in this position. Other tasks not listed may be assigned if the tasks are similar or related to the essential duties of the position.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of Carrolton Health to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Human Resources Department.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Have you previously worked at one of our facilities? If so, please provide location(s) and dates of employment.

Experience:

• Staff Scheduling: 1 year (Preferred)

Ability to Commute:

• Plymouth, NC 27962 (Required)

Work Location: In person