Digital Product Manager

Digital Product Manager

This is an exciting opportunity for an experienced Digital Product Manager to join a dynamic organization in Orange County, working on innovative guest experience products including ticketing, reservations, loyalty systems, and mobile applications. This contract role offers the flexibility to make an immediate impact while working with cutting-edge digital platforms in the entertainment and hospitality space.

• Start Date: ASAP
• Duration: 6 to 12 months with option to extend
• Location: Anaheim, CA (Hybrid Role)
• Compensation: $80 per hour (W2, no C2C) plus benefits

About This Opportunity

We're seeking an experienced Digital Product Manager to support the delivery of web and mobile product initiatives across a comprehensive guest experience ecosystem. This contract position is designed for flexibility, with an initial 6 month engagement that may extend based on project needs.

This individual will focus on execution, delivery, and cross-functional coordination rather than long-term product ownership. This role is ideal for consultants or contract Product Managers who are comfortable driving outcomes in a fast-moving environment with multiple internal and external partners.

Key Responsibilities

Product Planning & Delivery

• Lead execution of prioritized web and mobile product initiatives within a defined roadmap scope
• Develop clear PRDs, epics, user stories, acceptance criteria, and supporting documentation
• Translate user feedback, analytics, and business needs into actionable product requirements
• Coordinate timelines, progress, and deliverables across 3rd-party development teams and internal stakeholders

Cross-Functional Partnering

• Partner with Marketing, Operations, Technology, Data, and external agencies to support feature delivery and launches
• Collaborate with UX/UI designers to validate concepts and ensure alignment with guest experience goals
• Support go-to-market planning and cross-functional communication for releases

Execution & Risk Management

• Monitor daily progress with development vendors and escalate risks or blockers
• Ensure technical feasibility by partnering closely with engineering and CMS/content teams
• Maintain structured backlogs and clear prioritization driven by business value and data

Data, Research & Optimization

• Support product performance tracking dashboards, KPIs, and post-launch reporting
• Conduct competitive and market analysis to inform product direction
• Contribute to experimentation plans (A/B tests, usability studies, analytics evaluations)

Key Deliverables

• Feature Requirement Documents / PRDs
• User Stories & Acceptance Criteria
• User Flows / Feature Maps
• Release Readiness Checklists
• KPI Dashboard Templates / Reporting
• A/B Test Plans
• CMS Publishing Workflows
• Vendor & Internal Handoff Documentation

Required Qualifications

• 6 years of digital product management experience (web app)
• Demonstrated success delivering consumer-facing products end-to-end
• Strong technical fluency (APIs, CMS, web/mobile architecture basics)
• Skilled at writing epics, user stories, and requirements for agile teams
• Solid understanding of UX/UI best practices and accessibility standards
• Experience managing or collaborating with external development vendors
• Strong communicator able to align diverse stakeholders
• Data-driven mindset with comfort using analytics for prioritization

Preferred Experience

• Ticketing, reservations, membership, or loyalty systems
• Work with venues, sports, entertainment, or hospitality
• Experimentation and optimization (A/B testing, usability studies)
• Personalization or digital marketing tools

Please Apply Today if you are interested in making a meaningful impact on an exciting project!