What are the responsibilities and job description for the Key Account Manager position at The Carlstar Group?
Titan International is a global leader in specialty tires and wheels, serving industries such as agriculture, construction, outdoor power equipment, powersports, and trailers. We deliver high-quality products that help keep equipment operating and businesses moving. With a strong global footprint and a customer-first mindset, we’re focused on growth, innovation, and building a team that drives our continued success.
We’re seeking an experienced Key Account Manager to drive growth and strengthen relationships with our national account clients under the direction of the VP of Aftermarket Sales. This role will work to not only maintain but grow the business’s revenue and market share within these important accounts. They will also ensure that products align with customer needs as well as continually educating customers on new products and programs and are responsible for providing sales forecasts and meeting sales goals and objectives.
What You Will Be Doing
What We're Looking For:
We’re seeking an experienced Key Account Manager to drive growth and strengthen relationships with our national account clients under the direction of the VP of Aftermarket Sales. This role will work to not only maintain but grow the business’s revenue and market share within these important accounts. They will also ensure that products align with customer needs as well as continually educating customers on new products and programs and are responsible for providing sales forecasts and meeting sales goals and objectives.
What You Will Be Doing
- Develop and maintain strong relationships with key decision-makers within the national accounts. Understand their business needs, goals, and challenges to provide tailored solutions and services.
- Collaborate with internal teams, such as territory sales managers, marketing, product management, and customer service, to ensure the needs of national accounts are met. Coordinate efforts to deliver and enhance value by exceeding client expectations.
- Address any issues or concerns raised by national accounts promptly and effectively. Act as a point of escalation to resolve conflicts and ensure customer satisfaction.
- Analyze sales data and trends related to the national accounts. Use this data to identify areas for improvement, track progress toward sales goals, and adjust strategies as needed.
- Identify new business opportunities within existing national accounts. This may involve identifying new product offerings, or expansion into different areas of the account's business.
- Lead negotiations for contract renewals, pricing adjustments, and terms of engagement with national accounts. Negotiate favorable terms for both the company and the client while ensuring the relationship remains strong.
- Prepare regular reports and presentations for senior management detailing the performance of national accounts, key metrics, progress toward goals, and any significant developments.
- Travel as required (approximately 50%).
What We're Looking For:
- Bachelor’s degree in Business, or related field (or equivalent experience).
- 5 years of successful sales, sales management, business development, or strategic account management experience
- OTR/Construction sales or product experience preferred
- Competitive compensation package
- Full Benefits – Medical, Dental, Vision, and more!
- Paid Time Off
- 401(k) matching
- Opportunity to get in with an industry leading organization
- Team-oriented culture