GENERAL MANAGER

Job Description

Urban Greens Food Co-op, a consumer-owned grocery store located in Providence, Rhode Island, seeks a General Manager (GM) to oversee store operations.

The GM position represents an exciting opportunity to lead the only consumer-owned grocery store in Providence. The diversity of the surrounding population--as well as the current lack of local food choices in retail groceries in Rhode Island--positions the Co-op to take on a leading role within the state by increasing the availability of both local and culturally diverse foods.

Overview

Guided by Urban Greens’ mission and reporting to the Board of Directors, the GM is responsible for the leadership and management of the Co-op's retail grocery operation.

Responsibilities

The GM is responsible for the implementation of store operations in a way that successfully achieves the mission of Urban Greens in a fiscally sustainable manner, and provides direction and execution in the following areas, including but not limited to:

• Financial Accountability & Business Planning
• Store Operations
• Building and Leading a Team
• Marketing & Member-Owner Relations
  
  

Required Qualifications

• Financial Management & Reporting: Experience with bottom-line accountability including strong budgeting and financial skills, managing operating capital, and financial reporting.
• Retail Grocery Experience: A minimum of 5 years of experience in retail food store and/or food distribution management. Familiarity with food safety standards and key industry metrics.
• Managing People: Makes good hiring decisions. Evaluates, inspires, recognizes, delegates work and provides feedback and timely coaching and guidance. Experience managing management level employees.
• Strategic Thinking: Extensive experience in strategic planning. Thinks conceptually, imaginatively, and systematically about success.
• Track Record of Success: Prior work experience indicates several successful initiatives of the same scope as needed at Urban Greens including experience operating a business in a diverse, urban environment.
• Building and Leading Teams: Integrity, vision, and collaborative leadership skills. Experienced in task delegation and building relationships with team members. Able to create a climate of trust.
• Problem Solving: Accurately diagnoses root causes of issues and correctly identifies appropriate resolution.
• Adaptability: Resilient and keeps moving forward in the face of challenges or new information.
• Accountability: Is willing and able to hold people accountable for success and is willing to be held accountable.
• Self-motivated: A proactive, energetic leader who is motivated by success and able to identify opportunities and challenges.
• Communication Skills: Excellent verbal and written communication skills
  
  

Highly Desired Qualifications

• Cooperative Management Experience
• Business Planning
• Courage
• Self-awareness
• Values Outside Expertise
• Commitment to food justice, food sovereignty, and sustainability.
• Proficiency with POS software, specifically ECRS or similar.
• Extensive knowledge of MS Office/Google Docs, CRM, social media, and QuickBooks.
  
  

About Urban Greens And Providence, Rhode Island

Urban Greens Food Co-op is a vibrant young store with the ultimate goals of increasing access to healthy and affordable food for the Providence community, and strengthening the local food system in Rhode Island. The Co-op opened in the summer of 2019 and now has over 3,000 member-owners with annual sales of over $5 million. We are excited every day to serve an incredibly diverse and food-conscious city and state.

Store Basics

• 8000 sq ft footprint: 4900 sq ft retail
• Anchor tenant in mixed-use development
• 3,500 current members-owners
• 5-time winner of Rhode Island Monthly’s Best Local Market Providence (2021-2025)
  
  

About Providence

Providence is a small, vibrant, quirky city in the littlest state of the union. Though its scale and size make it easy to navigate and live in (often giving it a small-town feel), Providence has a rich and diverse culture, with many of the attributes often found in much larger cities. You can drive 20 minutes out of Providence and reach farms and orchards, rivers and ponds for paddling, and wooded state parks for hiking. Bike paths link Providence to many other areas of the state, and a 30–40-minute drive gets you to some of the best beaches and most beautiful coastline in New England. For longer jaunts to bigger cities, Boston is an hour, and New York City is 3 hours away. https://www.visitrhodeisland.com/

Named By CNN As America’s Most Artsy City, Providence Is Home To Some Great Institutions And Traditions In a Number Of Areas

• Artistic (Trinity Rep Theater, WaterFire, the RISD Museum, PVDFest, AS22o)
• Academic (Rhode Island School of Design, Brown University, Providence College)
• Cultural (Providence is home to many residents of Central/South American, West African, Southeast Asian, Caribbean, Portuguese, Italian, and Cape Verdean descent, with ethnic heritage festivals, feasts and celebrations all summer long and throughout the city)
• Culinary (Johnson & Wales Culinary School, incredible restaurants, food trucks and farmers markets)
• Urban Agriculture and Local Food (Southside Community Land Trust, Farm Fresh RI)
  
  

All applicants will be considered without regards to race, color, national origin, religion, sexual orientation, sex, marital or parental status, disability, gender identity or expression, age, or any other basis prohibited by law.

As an equal opportunity employer, Urban Greens Co-op Market strongly encourages individuals from traditionally underrepresented demographics to apply.

“This compensation range reflects the company's expectations for this position at the time of posting. Actual pay will be determined based on factors such as relevant experience, alignment with role responsibilities, education, demonstrated skills, and performance during the interview process."