Records and Registration Manager

General:

As part of the administrative and support team, the Records Manager will work directly with the Opportunity Center and Resource Market of The Caring Place. The primary duties of this role are to keep current and accurate files and provide data management and registration for the service programs of the organization.

This role helps create and set the environment that will often be a first point of contact for those we serve. This integral role will provide positive supervision of volunteers and oversight of processes, including file management.

This individual will report to the Programs Director. The Records Manager will be a hardworking professional able to undertake a variety of data management tasks while maintaining professional standards of excellence and confidentiality.

This position is full-time, 35 hours a week.

Responsibilities

• Audit records to ensure compliance with various grants, programs, and procedures
• Review entries in Charity Check for consistency and accuracy on a weekly basis
• Maintain data for case management programs related to grant reporting
• Conduct monthly file audits for case management records to ensure compliance
• Maintain Keela database and review past records for accuracy
• Reconcile Charity Check entries weekly
• Complete ongoing training for use of all data management systems
• Maintain an organized inventory, directory, or index of all records
• Digitize records with the appropriate software or technology
• Maintain privacy and confidentiality by securing records
• Process and organize incoming records promptly
• Oversee Registration and Intake Department ensuring that all processes and data entry are consistent and adhere to current procedures.
• Provide leadership to and scheduling competent volunteers. Providing coverage in absences when needed in Registration.
• Recruit and train volunteers for greeting/monitoring in Opportunity Center
• Participate in engagement activities and events including occassional weekends
• Foster meaningful engaement with volunteers and community partners

Skills

• Proven experience in administrative support
• Thorough understanding of data management procedures
• Excellent organizational and time management skills
• Analytical abilities and aptitude in problem-solving
• Excellent written and verbal communication skills
• Proficiency in MS Office
• Able to lead/guide others to accomplish goals and objectives

Pay: $15.00 - $17.00 per hour

Expected hours: 35.0 per week

Benefits:

• Paid time off

Work Location: In person

Salary : $15 - $17