What are the responsibilities and job description for the Patient Services Coordinator position at The Care Team Hospice Care?
Join The Care Team as a Patient Services Coordinator and play a vital role in supporting compassionate hospice care behind the scenes. We are seeking an organized and detail-oriented professional to help coordinate schedules, support clinical operations, and ensure patients, families, and care teams experience seamless communication and exceptional service throughout the hospice journey.
Schedule & Coverage
- Standard operating hours are Monday through Friday, 8:00 AM to 4:30 PM
- Location: In Office - Decatur, Illinois
What We Offer
- Key operational role supporting hospice patient care
- Collaborative team environment
- Mission-driven hospice organization
We offer a supportive, growth-focused environment along with a comprehensive benefits package, including:
- Medical, Dental, and Vision Insurance, plus Wellness Programs
- Career Path Program with opportunities for advancement and increased compensation
- Generous Paid Time Off and Paid Holidays
- Tuition Reimbursement and Certification Assistance
- Mileage Reimbursement
- 401(k) with Company Match
- Additional Voluntary Coverage
Key Responsibilities
- Assign evaluation, admission, and routine visits
- Process rescheduled, missed, and reassigned visits
- Run and review scheduling and visit reports
- Verify visit documentation and clinical notes
- Ensure unscheduled visits are addressed in a timely manner
- Document scheduling activity and visit coordination accurately and timely in the EMR HCHB (Homecare Homebase)
Qualifications
- Healthcare scheduling or coordination experience preferred
- Strong organizational and multitasking skills
- Experience using HCHB (Homecare Homebase) preferred
Field Role Requirements
- Active driver’s license
- Ability to pass a criminal background check
- Ability to pass a Motor Vehicle Record (MVR) check
- Current TB testing in accordance with agency policy
- Current CPR certification as required for the role
Benefits:
- 401(k) matching
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
Work Location: In person
Salary : $21 - $26