Medical Records Specialist (37179)

The Care Team Hospice is seeking a Medical Record Specialist to join our team in Lisle, Illinois!

Who We Are:
At The Care Team Hospice, we are a mission-driven, patient-centered provider dedicated to delivering compassionate end-of-life care. Our goal is to be the most trusted partner in hospice, supporting patients and their families with comfort, dignity, and respect during life’s most important moments.

We believe hospice care goes beyond clinical support—it’s about creating meaningful human connections and ensuring every patient is treated with compassion and dignity. We’re looking for professionals who share that purpose and want to make a lasting impact.

We offer a supportive, growth-focused environment along with a comprehensive benefits package, including:

• Medical, Dental, and Vision Insurance, plus Wellness Programs
• Career Path Program with opportunities for advancement and increased compensation
• Generous Paid Time Off and Paid Holidays
• Tuition Reimbursement and Certification Assistance
• Mileage Reimbursement
• 401(k) with Company Match
• Additional Voluntary Coverage

Job Qualifications:

Education:  High School Graduate                                  

Knowledge and Skills:

• Computer skills required
• Excellent interpersonal and organizational skills
• Knowledge of medical terminology preferred

Transportation: Reliable transportation and valid and current auto insurance.

Environmental and Working Conditions:

Works in customers offices in various conditions. Ability to travel to customers locations, some overnight stays, some exposure to unpleasant weather.

Physical and Mental Effort:

Prolonged sitting and some standing is required. Occasional need to lift, pull, carry and push items weighing up to 50 lbs to carry laptop computer/peripherals and luggage. Requires working under some stressful conditions to meet deadlines and agency needs. Requires excellent problem solving skills. Must be able to work under stressful conditions and time constraints of the agency or projects. Work requires sitting for long periods of time, bending, and stretching for files and office supplies. May occasionally require lifting files or paper weighing up to 30 pounds.

Essential Functions:

• Understands and exhibits the Traditions Health Care Mission Statement
• Understands and exhibits the Traditions Health Care Core Values
• Organizes, sorts, and maintains documentation in patient files in a timely manner.
• Provides clerical support which may include preparation of admission, orientation, and new hire packets, typing, special projects, filing and copying. Phones, faxes, and scanning.
• Sends orders/F2F to MDs via fax, mail, hand carry, processes signed orders in chart upon return and scans to patient charts.
• Confirms consents signed in new admission charts, documents/communicates respite care and assures DNR in place correctly
• Notifies MD of missed visits, drug interactions and communications.
• Hospitalization follow up, 30- and 60-day DC follow up calls
• Assists scheduler, intake, director of clinical services and branch director as needed.
• Works with Account Executives to assure timely order signatures.
• Contacts MD offices on late orders.
• Promotes the agency philosophy and mission by presenting a positive image to patients/families, physicians, and community agencies.
• Perform other duties as required