What are the responsibilities and job description for the HCHB Integration Application Specialist position at The Care Team Home Health & Hospice?
Hospice HCHB Integration Application Specialist
Turn technology into better care. Help build smarter systems that support the people caring for patients every day.
The Care Team Hospice is seeking an HCHB Integration Application Specialist to support, optimize, and enhance our Homecare Homebase (HCHB) and related application systems across our growing organization. This fully remote role is ideal for someone who enjoys problem-solving, system optimization, user training, and workflow improvement in a fast-paced healthcare environment.
If you thrive at the intersection of technology, operations, and patient care and enjoy helping teams work smarter, we want to hear from you.
Why Join The Care Team Hospice?
Be part of a mission-driven organization where your work directly supports clinicians and operational teams delivering compassionate hospice care. This role offers the opportunity to help improve systems, streamline processes, and make a meaningful impact behind the scenes.
Schedule & Work Environment
• Fully remote position
• Standard operating hours are Monday through Friday, 8:00 AM to 4:30 PM
• Occasional flexibility may be needed to support upgrades, implementations, or organizational initiatives
What We Offer
• Meaningful work supporting patient care operations through technology
• Collaborative and supportive leadership team
• Opportunity to contribute to process improvement and system innovation
• Growing organization with opportunities for professional development
• Remote work environment with strong team collaboration
Benefits
• Competitive Total Care Benefits package including Medical, Dental, and Vision
• 401(k) with company match
• Generous PTO and paid holidays
• HSA program with employer contribution
• Employee Assistance Program (EAP)
• Tuition reimbursement and professional development support
• Employee discount programs
Key Responsibilities
• Support and optimize Homecare Homebase (HCHB) and related healthcare applications
• Assist with system configuration, implementation, upgrades, and release management
• Troubleshoot complex EMR/EHR issues and identify root-cause solutions
• Support reporting requests and workflow improvements across departments
• Partner with users to improve operational efficiency and application performance
• Provide education, training, and ongoing support to application users
• Participate in merger and acquisition integration efforts as needed
• Collaborate with vendors and internal stakeholders to support system success
• Bachelor’s degree preferred
• Two or more years of EMR/EHR application support experience within Home Health and/or Hospice
• Experience supporting healthcare applications such as Homecare Homebase (HCHB), Forcura, Medline, or similar systems required
• Experience with EMR/EHR implementation, configuration, troubleshooting, and user support
• Strong understanding of healthcare workflows, including clinical and back-office operations
• Ability to manage multiple priorities, projects, and deadlines in a fast-paced environment
• Experience with reporting, system upgrades, and process improvement strongly preferred
• Strong communication and problem-solving skills
• Ability to pass a criminal background check
The Care Team Hospice is committed to creating a diverse environment and is proud to be an equal opportunity employer.