What are the responsibilities and job description for the Front Desk position at The Care Collective?
The Care Collective is raising the bar for wellness in the High Country, and we're seeking dedicated Front Desk & Wellness Associates to become an integral part of our team. We have three openings on our Wellness team. In this role, you'll be a vital point of contact for our clients while having the opportunity to specialize in one of three key areas.
What You'll Do
- Manage a full appointment calendar — schedule, confirm, and adjust bookings throughout the day to keep sessions running on time.
- Welcome 20 clients per shift — greet by name, check in, answer service questions, and ensure each client feels cared for.
- Process payments and sales for services and wellness products with speed and accuracy.
- Upsell add-on services or retail items when appropriate, matching client needs to offerings.
- Maintain the flow of the space — restock supplies, prepare sauna sessions, and keep all common areas tidy between appointments.
- Coordinate with 10 practitioners during shifts to handle room changes, schedule adjustments, and client requests in real time.
What We're Looking For
- Organization and Customer Service: You thrive in a fast-paced environment, prioritizing client satisfaction and maintaining a meticulous schedule.
- Excellent Communication: You interact effortlessly with people from all walks of life, demonstrating empathy and professionalism.
- Team Player: You're excited to join our close-knit team of 25, contributing to our positive and supportive culture.
Details
- Hours: 26-32 hours per week, with a consistent schedule.
- Commitment: We seek a long-term collaborator invested in growing with us and expanding our impact on the community.
- Compensation: Competitive pay with commission opportunities.
Why The Care Collective?
- Make a Difference: Join a mission-driven organization dedicated to enhancing the well-being of our community.
- Grow Your Career: Gain valuable experience in the wellness industry and develop your skills in a supportive environment.
- Enjoy a Fulfilling Work Environment: Be part of a passionate team that values collaboration, personal growth, and making a positive impact.
Ready to join our wellness movement? Email with a cover letter stating why you would make an ideal candidate.
Job Types: Full-time, Part-time
Pay: $ $20.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $20