What are the responsibilities and job description for the New Patient Coordinator position at The Cardiac & Vascular Interventional Group?
Join a Team That Changes Lives
At Cardiac & Vascular Interventional Group (CVIG), our mission is simple: Saving Hearts. Saving Limbs. Saving Lives.
We are seeking an experienced, detail-oriented, and compassionate New Patient Referral Coordinator to join our growing cardiovascular practice. This role is ideal for someone who thrives in a fast-paced medical office, enjoys building relationships with patients and referring providers, and takes pride in ensuring every patient receives timely access to life-changing cardiovascular care.
Responsibilities
- Receive, review, and process incoming referrals accurately and efficiently.
- Contact new patients promptly to schedule consultations and diagnostic testing.
- Verify insurance eligibility and determine referral and authorization requirements.
- Obtain medical records, imaging, and supporting documentation before appointments.
- Communicate with referring physician offices regarding referral status and additional documentation needed.
- Track referrals from receipt through scheduling and treatment.
- Maintain referral work queues and ensure no referral goes unattended.
- Coordinate with providers, medical assistants, and front office staff to optimize scheduling.
- Document all patient interactions accurately within the electronic medical record (EMR).
- Follow up on pending referrals, insurance authorizations, and incomplete documentation.
- Deliver exceptional customer service while creating a welcoming and professional patient experience.
- Meet referral conversion and scheduling goals while maintaining accuracy and compliance.
Qualifications
- Minimum 2 years of medical referral coordination or medical scheduling experience (cardiology or vascular experience preferred).
- Knowledge of insurance verification, referrals, and prior authorizations.
- Experience working within an EMR (Athenahealth experience is a plus).
- Strong organizational and multitasking skills.
- Excellent verbal and written communication skills.
- Ability to work independently while collaborating with a team.
- High attention to detail and strong problem-solving abilities.
- Professional, compassionate, and patient-focused attitude.
Preferred Experience
- Cardiology, vascular, or specialty practice experience.
- Understanding of cardiovascular diagnostic testing and procedures.
- Experience communicating with physician offices and healthcare networks.
- Familiarity with Medicare, commercial insurance plans, and HMO referral processes.
Benefits
- Competitive pay based on experience
- Medical, Dental, and Vision Insurance
- Paid Time Off (PTO)
- Paid Holidays
- Opportunities for professional growth and advancement
- Supportive, team-oriented work environment
Why Join CVIG?
At Cardiac & Vascular Interventional Group, every referral represents a patient who needs timely, specialized care. Your work will directly impact patient outcomes by helping individuals receive life-saving cardiovascular treatment without unnecessary delays.
If you are passionate about patient care, organization, and making a difference, we'd love to hear from you.
Apply today and become part of a team dedicated to delivering exceptional cardiovascular care.
Pay: $23.54 - $28.34 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
Salary : $24 - $28