What are the responsibilities and job description for the Learning Management System Administrator position at The CARA Group, Inc.?
CARA Seeks an LMS Administrator with strong Docebo experience to support our client as they roll out their new learning management system. This contract role requires being onsite two days per week and working comfortably in an entrepreneurial environment. You should have solid consulting skills, be able to work cross-functionally, and have exceptional organizational skills.
What You Will Do:
- Manage user accounts (creating users, updating profiles, assigning courses, etc.)
- Upload, test, and organize learning content.
- Provide technical support and help resolve issues for users.
- Run reports.
- Help create a smooth and positive platform experience for more than 6,000 users.
Qualifications:
- 2 years of hands-on LMS administration experience (not just as a learner or trainer).
- 1 year of direct Docebo experience including user setup, content loading, and troubleshooting.
- Experience supporting a large user base.
- Proven ability to diagnose and resolve LMS issues, such as login problems, course assignment errors, and reporting gaps.
- Strong communication and consulting skills, including understanding needs and managing expectations.
- High attention to details, especially when updating data or uploading content.
- Customer-service mindset, with experience helping non-technical users.
- Comfort working onsite 2 days per week in a collaborative environment.
The CARA Group, Inc. is a professional services consulting firm focused on learning, change management and communication solutions that enable the workforce of the future. Our unparalleled commitment to the success of our clients and consultants makes CARA solutions unique.
We partner with some of the world’s most recognizable brands enabling their efforts to launch new organizational strategy, introduce new processes, implement a digital transformation strategy, and upskill their workforce. We collaborate with our clients and determine an approach that best aligns with their unique needs.
To meet the strategic objectives and complex needs of our clients, we are committed to building a diverse community of exceptional talent from highly tenured strategists to specialists trained in cutting-edge technology, to assemble a team perfectly suited to client needs.
Our company is based on PURE values: Professionalism, Understanding, Responsibility, and Excellence. These values define how CARA does business and is inherent in how we select our team, support our clients, and measure our performance. To learn more about CARA’s culture, check out this video! https://www.youtube.com/watch?v=Hn3MB3bKIS8
The CARA Group is proud to be a women-owned business and an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.