What are the responsibilities and job description for the Business Development Center Representative position at The Car Shoppe?
BDC Representative / Appointment Coordinator
Car Shoppe – Queensbury & Malta, NY
Pay: $45,000–$60,000 per year (Hourly Bonus)
Schedule: Full-Time, 5 Days Per Week
About Us
Car Shoppe is one of the Capital Region's highest-volume independent dealerships. We help customers secure financing and get into reliable vehicles regardless of their credit history. We are growing and looking for a motivated Business Development Center (BDC) Representative to join our team.
What You'll Do
- Respond to inbound internet leads, phone calls, text messages, and Facebook inquiries
- Build rapport with customers and gather credit application information
- Follow up with unsold prospects using phone, text, and email
- Schedule and confirm dealership appointments
- Keep accurate notes and customer records in the CRM
- Work closely with sales and finance teams to maximize showroom traffic
- Consistently hit daily and monthly activity goals
What We're Looking For
- Strong phone and communication skills
- Comfortable handling a high volume of calls and texts
- Positive attitude and strong work ethic
- Ability to multitask and stay organized
- Basic computer skills
- Automotive, call center, collections, or customer service experience is a plus
Compensation
- Base pay plus performance bonuses
- Top performers can earn $50,000–$70,000
- Paid training
- Paid time off
- Growth opportunities
Success in This Role
The ideal candidate is competitive, driven, and persistent. If you enjoy talking with people, following up relentlessly, and getting paid based on results, this position offers significant earning potential.
Apply today and become part of a fast-growing automotive team.
Job Type: Full-time
Pay: From $20.00 per hour
Ability to Commute:
- Queensbury, NY 12804 (Required)
Work Location: In person
Salary : $45,000 - $60,000