Scheduler/Patient Service Representative/MA

Innovative Care with Compassion.

At The Cancer Center of Hawaii, we treat each patient like family, offering hope and support with the latest technology and treatments. We have many of the advanced cancer-fighting technologies you’ll find anywhere in the world so we can do what is right for each patient.

Everyone at the Cancer Center of Hawaii contributes an important role in our commitment to provide the highest quality of cancer treatment services. We are all accountable to make the Cancer Center of Hawaii a great place for our patients and their families, physicians, the community and our staff, by treating everyone like family. Everyone’s contributions and ideas for bettering the organization are always valued and sought after. We work together to improve our knowledge, skills and patient offerings and continue on our path for ever-improving excellence.

Every physician and team member has one overarching goal: To maximize the chances of curing cancer, and maintain quality of life with innovative treatments and technology tailored specifically to each individual.

The Cancer Center of Hawaii is the only free-standing radiation cancer treatment center with two advanced facilities on Oahu: Liliha in Honolulu and Pali Momi in Aiea.

We are seeking a highly organized and compassionate Scheduler/Patient Service Representative or Scheduler/Medical Assistant to join our healthcare team. This role serves as a key coordinator between patients, providers and departments to ensure accurate and timely procedure scheduling.

Requirements :

· High school degree or equivalent (for MAs only: Medical Assistant Certificate)

· 1-2 related experience in a clinic setting

· Strong computer skills and EMR systems is desirable

· Excellent phone etiquette and customer service skills essential for effective communication with patients, physicians and team

· Experience with medical procedure scheduling is beneficial

Duties:

· Coordinates appointments and schedules procedures for patients.

· Schedules physicians for procedures.

· Works closely with outside physician offices for patient procedures.

· Gathers and reviews necessary medical information for patient’s appointments.

· Obtains insurance authorization for procedures.

· Schedules patient appointments.

· Inputs patient information and demographics into computer system.

· Serves as front office back-up, including but not limited to answering phones, checking in patients and other front office support as needed.

The Cancer Center of Hawaii is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, ancestry, sex (including gender identity or expression), sexual orientation, age, disability, genetic information, marital status, arrest and court record, credit history, reproductive health decision, domestic or sexual violence victim status, veteran/military status or any other protected categories in accordance with state and federal laws.

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Benefits:

• 401(k)
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Free parking
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Oncology

Ability to Commute:

• Honolulu, HI 96817 (Required)

Work Location: In person

Salary : $24 - $26