What are the responsibilities and job description for the Appointment Setter (Remote) position at THE CALL FIRM?
Job SummaryWe are seeking a motivated and goal-driven Appointment Setter to join our remote team. In this role, you will contact potential clients, qualify leads, and schedule appointments for our sales or service team. The ideal candidate is confident, professional, and comfortable communicating by phone, email, or messaging platforms.Key ResponsibilitiesMake outbound calls, emails, or messages to potential clients to introduce company servicesQualify leads based on established criteria and determine appointment readinessSchedule appointments for the sales team or relevant departmentMaintain an updated database of leads, prospects, and appointment detailsFollow scripts and communication guidelines to ensure consistencyHandle inbound inquiries and convert them into qualified appointmentsMeet daily and weekly targets for calls, outreach, and appointments setFollow up with interested prospects to confirm or reschedule appointmentsDocument all interactions in the CRM accuratelyCollaborate with the sales team to improve lead quality and conversion ratesRequired SkillsExcellent verbal and written communication skillsConfident phone presence and strong conversational abilitiesAbility to handle objections and maintain professionalismStrong organizational and time-management skillsAbility to follow scripts while sounding natural and engagingBasic computer and CRM skillsSelf-motivated with a strong work ethicAbility to meet and exceed performance targetsReliable internet connection and working computerPreferred QualificationsPrevious experience in appointment setting, telemarketing, or sales supportExperience with CRM tools Background in sales, customer service, or lead generationAbility to work in a fast-paced or KPI-driven environmentCompensation & BenefitsCompetitive hourly rate or commission-based structureFlexible remote scheduleOpportunities for advancement into sales rolesSupportive training and ongoing development