What are the responsibilities and job description for the Customer Service Rep position at The Cake Bake Shop?
Customer Service Rep - Coffee, Bakery and Retail at The Cake Bake Shop play an integral role in assisting guests with their bakery purchases, answering questions about our products, discussing the history of the shop, preparing coffee drinks, and packaging/plating desserts for guests. This is a tipped position—associates have the opportunity to earn tips in addition to their hourly wage.
If you are interested in a customer facing position where you can genuinely have a positive impact on guests each and every day, this is the job for you.
Benefits:
The Cake Bake Shop offers a comprehensive benefits package to all full-time employees who regularly work at least 37.5 hours per week. Some of the benefits include:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Basic Life Insurance
- 401k
- 401k Matching
- Paid Time Off
- Employee Discounts
Requirements:
In order to be eligible for this position you must be able to meet the following criteria:
- Weekend availability
- Ability to pass a background check
- 18 years of age
- Perform other duties as assigned by leadership to support the overall success of the team and organization