Medical Assistant (RMA or CMA)

Medical Assistant

The C.W. Williams Community Health Center, Inc. | Charlotte, NC
Department: Clinical | Schedule: Full-Time, 40 hours/week | Reports to: Practice Manager

Make a Difference in Community Healthcare

The C.W. Williams Community Health Center is looking for a compassionate, dependable, and skilled Medical Assistant to join our clinical team. In this role, you'll work alongside physicians, advanced practice providers, nurses, and other healthcare professionals to provide quality, patient-centered care to our community.

If you're looking for an opportunity to use your clinical skills while building meaningful relationships with patients and being part of a collaborative healthcare team, we'd love to hear from you.

What You'll Do

As a Medical Assistant, you will provide both clinical and patient-support services, including:

• Obtain and document patient vital signs, medical history, and chief complaints.
• Prepare patients for examinations and assist providers during exams and procedures.
• Perform routine screening tests and basic laboratory testing.
• Perform phlebotomy and specimen collection.
• Perform EKGs and other clinical procedures within your scope of practice.
• Prepare and administer medications with appropriate provider authorization.
• Provide patient education regarding medications, disease management, home care, and special diets.
• Perform wound care, dressing changes, bandaging, suture removal, and basic first aid procedures.
• Assist with X-ray and physical therapy procedures as directed.
• Maintain clinical supplies, equipment, and instruments; sterilize instruments as required.
• Accurately document patient care and clinical information in accordance with applicable requirements.
• Follow HIPAA, OSHA, infection control, safety, and organizational policies.
• Protect patient privacy and maintain confidentiality at all times.
• Respect the cultural and religious practices of patients and provide respectful, compassionate care.
• Recognize and respond appropriately to patient needs and urgent situations.
• Work collaboratively with providers, nurses, front-office staff, referral staff, social workers, and other members of the care team.
• Perform other duties as assigned.

What We're Looking ForRequired Skills & Qualifications

• High school diploma or equivalent preferred.
• At least 1 year of Medical Assistant experience preferred.
• Strong clinical and patient-care skills.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and a patient-centered approach.
• Proficiency with computers and electronic health record systems.
• Ability to work independently while contributing effectively to a multidisciplinary team.
• Strong organizational skills with the ability to manage multiple priorities.
• Sound judgment, problem-solving ability, and attention to detail.
• High level of integrity, dependability, and professionalism.
• Ability to communicate effectively with patients, families, providers, and coworkers from diverse backgrounds.
• Current credentials and certifications required for the position, as applicable.

The Person We're Looking For

We're looking for someone who:

• Treats every patient with respect, dignity, and compassion.
• Is dependable, punctual, and committed to providing excellent patient care.
• Takes initiative and can work independently when needed.
• Communicates openly and works well as part of a team.
• Protects confidential patient information.
• Demonstrates honesty, accountability, and professionalism.
• Understands the importance of serving patients regardless of their ability to pay.
• Is committed to the mission of community healthcare.

Physical Requirements

This position involves regular standing, walking, sitting, reaching, bending, and use of hands for clinical tasks. The Medical Assistant may routinely lift or move supplies and equipment weighing approximately 20–25 pounds, with occasional lifting of heavier items depending on the clinical setting.

The C.W. Williams Community Health Center is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are based on qualifications, experience, performance, and organizational needs. We comply with all applicable federal, state, and local employment laws prohibiting discrimination and are committed to maintaining a respectful workplace where every employee has the opportunity to contribute and succeed.

Why Join C.W. Williams Community Health Center?

At C.W. Williams Community Health Center, you'll have the opportunity to make a meaningful difference in the lives of patients and families throughout our community while working as part of a collaborative healthcare team.

Our mission is to improve the spiritual, physical, and psychosocial status of residents of Mecklenburg and surrounding counties by providing access to high-quality, comprehensive family health and ancillary services to all, regardless of their ability to pay.

If you're a dedicated Medical Assistant who wants to make a difference in community health, apply today!

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

At C.W. Williams Community Health Center, your work directly shapes access to healthcare for thousands of patients across our clinics and mobile medical units. This is an organization where operational and financial decisions are not abstract—they determine how quickly patients are seen, how efficiently services are delivered, and how sustainably we serve our community.

We are a mission-driven organization that values disciplined leadership, strong systems, and accountability. If you are looking for a role where your expertise will be used, respected, and challenged, this is that opportunity.