Assistant Warehouse Manager

Assistant Warehouse Manager

DEPARTMENT: Warehouse

REPORTS TO: Warehouse Manager

Assist the Warehouse Manager in the overall operations of the warehouse, including receiving, shipping, inventory control, and direct supervision of warehouse staff.

Responsibilities Include:

· Meeting performance metrics, including timely receiving, on-time shipment, customer order accuracy, efficiency, and inventory accuracy.

· Directly manage LTL, Parcel, and Receiving Team Leads.

· Recruit and train staff on both warehouse procedures, software, and safety protocols.

· Provide staff development and feedback, including performance reviews, coaching, and disciplinary actions.

· Plan and schedule staff to meet customer demands

· Ensure successful order completion from allocation, picking, packing, and shipment; manage orders when necessary.

· Maintain inventory accuracy by overseeing physical counts and reconciling discrepancies.

· Maintain physical condition of warehouse by inspecting equipment; issuing work orders for repair and requisitions for replacement

· Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols

· Maintain written operating procedures and Sage X3 training documentation, including customer-specific shipping and labelling requirements

· Assist in developing policies and procedures to direct the operations of the warehouse

· Assist in the planning and implementation of warehouse improvement and optimization projects.

· Enforce company procedures, rules, and regulations

· Regular, predictable attendance

· Other duties as assigned

Desired Qualifications:

· High school diploma or GED.

· 3 years of warehouse leadership experience (lead/supervisor or above) in a high-volume distribution environment.

· Demonstrated knowledge of warehouse operations, including common SOPs, safety, carrier compliance, and forklift certification.

· Proficiency with ERP Systems (preferably Sage X3), EDI (e.g., SPS Commerce, TrueCommerce, or similar), Microsoft Excel, Outlook, and Teams.

· Strong problem-solving, decision-making, and follow-through; able to prioritize in a fast-paced environment.

· Effective written and verbal communication; able to coach and collaborate across all levels.

· Ability to work extended hours during occasional peak periods.

· Bilingual English/Spanish desired

Compensation

Salary: $65,000-$75,000 based on Experience

Monday-Friday 8:00 AM-5:00 PM

Location: Naperville, IL

OUR VALUES

Everything we do at C.H. Hanson is guided by four core values.

Get it Done: We approach work with a can-do attitude. We do what it takes to overcome obstacles, and we show up as a team willing to lend a hand wherever it is needed.

Get it Right: We strive for excellence in everything we do. We practice continuous improvement to keep getting better, and when we make a mistake, we own it and make it right.

Give Back: We actively look for ways to help and serve others, from the people we work alongside to the broader communities around us. We encourage our employees to volunteer their time in community service.

Give Grace: People are valuable and worthy of dignity and respect. We lead with compassion and extend forgiveness when someone falls short of expectations.

MISSION AND VISION

Our mission is simple: "Tools for Generations to God's Glory." That means building products people need, want, and can rely on to do their best work, while also building something larger. We are committed to growing internal and external communities, deepening relationships with our customers and vendors, and becoming truly irreplaceable to the people we serve. At C.H. Hanson, the future is bright because our purpose goes well beyond the products we make.

BENEFITS INCLUDE:

• Competitive Medical, Dental, and Vision Insurance
• Life Insurance
• Voluntary Life Insurance
• Short-Term Disability
• Generous PTO
• 401(k) Profit Sharing with company match
• Professional Development through tuition reimbursement, on-demand learning, and career growth pathways
• Gym Reimbursement
• Employee Assistance Program
• 9 Paid Holidays