What are the responsibilities and job description for the Lead Baby Activity Teacher/ Private Events Coordinator position at The Bunny Hive?
The Bunny Hive Mountain View is a modern social club and enrichment studio for babies and toddlers age 0-5 and their grownups. We offer grownup and me classes, as well as social activities for young families and a beautiful space to host birthday parties and other celebrations.
Our studio combines high-quality children’s programming with exceptional hospitality and customer experience. Families come to The Bunny Hive not only for classes and events, but for connection, consistency, and community.
We are looking for a highly organized, warm, and proactive Studio Experience Lead Private Events Coordinator to help lead the day-to-day studio experience while owning and growing our private events business.
This is an ideal role for someone who thrives in hospitality-driven environments, loves creating memorable experiences, enjoys building relationships with families, and can confidently manage both operations and customer communication.
Time commitment: Full time including weekend availability
About the Role
This is a hybrid leadership role that combines:
- Private event sales coordination
- Front-of-house hospitality and studio operations
- Teaching and supporting children’s programming
- Team leadership and quality control
You will be one of the primary faces of the studio and play a major role in shaping the customer experience families have with The Bunny Hive.
Responsibilities
Private Events Birthday Parties
- Serve as the primary point of contact for all private event inquiries
- Respond quickly and professionally to leads via email, phone, and text
- Consult with families on party packages, upgrades, and logistics
- Manage the full booking process from inquiry through close and follow-up
- Coordinate contracts, deposits, scheduling, and event details
- Ensure seamless communication with families leading up to each event
- Lead or oversee events on-site to ensure an exceptional experience
- Maintain strong attention to detail and high hospitality standards
- Help grow private events revenue through excellent customer service and follow-through
Studio Experience Operations
- Help lead the overall in-studio customer experience
- Welcome families and create a warm, polished, high-touch environment
- Support daily studio operations and opening/closing responsibilities
- Help maintain studio organization, cleanliness, and presentation standards
- Problem-solve proactively and handle customer concerns professionally
- Support leadership with operational projects and administrative tasks
Teaching Team Support
- Lead enrichment classes for children ages 0–5 and their caregivers
- Create a joyful, engaging, and welcoming classroom environment
- Support and mentor junior teaching staff
- Uphold The Bunny Hive’s teaching and hospitality standards
- Step into different roles as needed to support studio success
Qualifications
We are looking for someone who is:
- Exceptionally organized and detail-oriented
- Warm, polished, and naturally hospitality-driven
- Confident communicating with families and leading conversations
- Comfortable managing multiple moving pieces simultaneously
- Reliable, proactive, and solutions-oriented
- A strong team player with leadership potential
- Excited to work in a fast-growing small business environment
Required
- Experience in hospitality, events, client services, retail management, boutique fitness, or a similar customer-facing role
- Strong written and verbal communication skills
- Comfortable managing the full customer journey from inquiry through follow-up
- Ability to stay calm and organized in a fast-paced environment
- Weekend availability
- Ability to lift, move, and set up light event materials and classroom equipment
Preferred
- Experience coordinating birthday parties, private events, or children’s programming
- Experience working with young children and families
- Experience in a boutique, luxury, or high-touch service environment
- Familiarity with booking, CRM, or studio management software
Why Join The Bunny Hive?
- Opportunity to grow into a leadership role within a fast-growing business
- Creative, community-focused work environment
- Meaningful work supporting young families
- Variety in your day — no two days look exactly the same
- Small team environment with significant ownership and impact
The Bunny Hive Mountain View opened in March 2026 and is growing quickly. We are building a team of warm, capable, high-performing people who care deeply about customer experience, community, and operational excellence.
Ability to Commute:
- Mountain View, CA 94040 (Required)
Work Location: In person