Installed Sales Project Coordinator

The Building Center, Inc.

Job Title: Installed Sales Project Coordinator 

Reports to: Vice President of Installed Sales

FLSA Status: Hourly, Non-Exempt

Division: Pineville, NC

Summary

The Installed Sales Project Coordinator provides critical operational and administrative support to the Installed Sales Project Leads. This role ensures that all projects move efficiently from proposal to completion by coordinating schedules, materials, subcontractors, documentation, and customer communication. The Project Coordinator is the central hub that keeps jobs organized, on schedule, and flowing smoothly, supporting the division’s goals for accuracy, speed, and customer satisfaction

Responsibilities

• Support Project Leads by managing day-to-day project activities and documentation.
• Maintain accurate schedules, milestones, and job status updates across all active projects.
• Ensure all required project documents (work orders, permits, site information, completion packets) are created, updated, and properly stored.
• Serve as a primary customer contact for project updates, scheduling, and information requests.
• Provide proactive communication to builders/homeowners regarding timelines, material status, and installation readiness.
• Maintain accurate, up-to-date information within the CRM/project management system.
• Track job progress, changes, delays, and completion entries.
• Assist in preparing dashboards and reporting required by leadership.
• Work closely with Procurement/Sourcing to confirm availability, lead times, and delivery dates.
• Verify takeoff details, order statuses, and material readiness prior to scheduled installation.
• Coordinate deliveries to jobsites and resolve receiving discrepancies.
• Assist Project Leads with subcontractor scheduling, availability updates, and job assignments.
• Ensure subcontractors have the correct job information, materials, and site instructions.
• Track subcontractor job completions and report issues promptly.
• Create, update, and maintain work orders throughout the job lifecycle.
• Prepare job closeout packages, warranty documents, and completion reports.
• Ensure all documentation is accurate, complete, and submitted promptly for billing.
• Assist in improving workflows, documentation standards, and scheduling processes.
• Identify recurring issues and suggest solutions to reduce delays and errors.
• Provide administrative or operational support aligned with Installed Sales needs.
• Support Project Leads in field coordination tasks as needed.
• Perform other duties as assigned to meet business demands.

Qualifications and Requirements

• Strong organizational and time-management skills; able to manage multiple active projects.
• Excellent written, verbal, and customer communication skills.
• Proficiency with CRM platforms, project management tools, and Microsoft Office Suite.
• Detail-oriented with the ability to identify and resolve problems quickly.
• Ability to evaluate processes, recommend improvements, and support implementation.
• Experience in construction, building materials, Installed Sales, or project coordination preferred.

Education and Experience

Benefits

Work Environment

The employee is regularly required to communicate verbally and hear clearly. Frequent physical activities include standing, walking, sitting, and using hands and arms to perform job-related tasks. The employee may occasionally be required to climb, balance, stoop, kneel, crouch, or crawl, and must occasionally lift and/or move up to 100 pounds. The employee may be exposed to outdoor weather conditions and moving mechanical equipment on an occasional basis. The noise level in the work environment is typically loud. 

About The Organization

Founded in Charlotte in 1977, The Building Center, Inc. has grown from a single location into one of the largest privately held lumber and building materials dealers in the United States. Nearly five decades later, we remain family-owned and family-driven, guided by the same commitment we started with: to be our customers’ most valued building partner.

With more than 200 trucks on the road and a strong network of divisions strategically located throughout the Carolinas, we deliver consistent, reliable service to builders across the region. Our divisions include:

• South Carolina: Easley, Columbia, Holly Hill, Georgetown
• North Carolina: Rock Hill, Boone, Monroe, Ocean Isle Beach, Pineville, Gastonia, Greensboro, and Mebane

Our regional strength allows us to purchase and sell branded and commodity products at competitive prices, while tailoring our inventories to match local building practices, architectural trends, and the unique needs of each market. Beyond supplying materials, we provide a full range of manufacturing support—including truss plants in North and Central North Carolina, millwork and door shops in the Triad and Charlotte metros, and custom fabrication in Pineville, where we also craft specialty products like reclaimed lumber flooring, cabinetry, mantles, and siding.

What makes The Building Center truly different is our culture and our people. We believe construction is, at its heart, a people business—built on relationships, trust, and hard work. Our values of service, integrity, and dependability guide us in every interaction, whether we’re serving customers, supporting our communities, or developing our employees.

When you join The Building Center, you become part of a company with deep roots, a bold vision, and a culture where you can grow, contribute, and make a real impact. Together, we’re not just delivering materials—we’re helping to build communities, futures, and lasting success.

Equal Employment Opportunity & Reasonable Accommodation

The Building Center, Inc. is an Equal Opportunity and Affirmative Action Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, protected veteran status, or disability, in accordance with federal, state, and local laws.

We are committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act Amendments Act (ADAAA). If you require an accommodation to apply for a position, please contact us at (704) 889-8182 or careers@thebuildingcenter.com.