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Hotel Guest Service Associate

The Brunswick Hotel and Noble Kitchen Bar
Brunswick, ME Full Time
POSTED ON 3/22/2026
AVAILABLE BEFORE 5/7/2026

The Brunswick Hotel reopened in May following an extensive, property-wide renovation, and we’re proud to welcome some of the very best guests. We are currently seeking a friendly, professional Part to Full-Time associate to join our hospitality team.

As a Guest Service Associate, you will play a key role in creating exceptional guest experiences from the moment visitors arrive. Your warm personality, strong communication skills, and dedication to outstanding guest service will help maintain the welcoming atmosphere and positive reputation our hotel is known for.

Position Details:

  • Part - Full Time
  • Flexible scheduling available and includes weekends, evenings and holidays

Responsibilities Include:

  • Greet and welcome guests with genuine hospitality while assisting with seamless check-in and check-out experiences
  • Provide attentive service by responding promptly and thoughtfully to guest questions and requests
  • Manage reservations and answer phone calls with professionalism, warmth, and efficiency
  • Help maintain a tidy, organized, and welcoming front desk environment for all guests
  • Partner with fellow team members across departments to create memorable and enjoyable guest stays

About The Brunswick Hotel: Managed by The Fathom Companies, The Brunswick Hotel features 51 upscale guest rooms and suites. Additionally, the hotel hosts various banquet meetings and private events within our versatile event spaces.

Benefits Offered: The Fathom Companies is proud to offer competitive compensation and a comprehensive benefits package, including:

  • Health Insurance
  • Vision and Dental Coverage
  • 21 Days of Paid Time Off (First Year)
  • Short-Term Disability Insurance
  • Life Insurance (Company-Paid)
  • 401(k) Retirement Plan with Employer Match
  • And more

Join our hospitality team at The Brunswick Hotel. Apply today!

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Free parking
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Ability to Commute:

  • Brunswick, ME 04011 (Required)

Ability to Relocate:

  • Brunswick, ME 04011: Relocate before starting work (Required)

Work Location: In person

Salary : $17

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