What are the responsibilities and job description for the Lead Receptionist position at THE BROW LOUNGE?
Job Summary
We are seeking a dynamic and highly organized Lead Receptionist to join our team! In this vital role, you will serve as the welcoming face of our Lounge, managing front desk operations with enthusiasm and professionalism. Your leadership will ensure seamless communication, efficient office management, and exceptional customer service. As the Lead Receptionist, you will oversee daily administrative tasks, coordinate with various departments, and support the overall smooth functioning of our environment. This position offers an exciting opportunity for a proactive individual who thrives in a fast-paced setting and enjoys engaging with clients and team members alike.
Responsibilities
- Greet visitors, clients, and vendors warmly while maintaining a professional front desk presence.
- Answer multi-line phone systems promptly using proper phone etiquette; direct calls efficiently to appropriate personnel.
- Manage appointment scheduling, calendar coordination, and meeting arrangements for staff and executives.
- Oversee office management duties including supply inventory, and maintaining an organized reception area.
- Provide exceptional customer support by addressing inquiries accurately and courteously.
- Supervise clerical tasks such as data entry, document proofreading, word processing, and maintaining accurate records.
- Support administrative functions by assisting with personal assistant responsibilities and organizing office events or meetings.
Experience
- Proven office management experience with a strong background in front desk operations.
- Demonstrated proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer literacy.
- Previous clerical experience involving phone answering, multi-line phone systems, and calendar management.
- Excellent organizational skills with the ability to prioritize tasks effectively in a busy environment.
- Bilingual abilities are highly desirable to enhance client communication and team collaboration.
- Strong interpersonal skills with a focus on customer service excellence and professional communication.
- Prior experience supporting administrative or personal assistant functions is advantageous.
Join us to be part of an energetic team dedicated to delivering outstanding service while fostering a supportive and engaging work environment!
Pay: $17.00 - $19.00 per hour
Benefits:
- Employee discount
- Professional development assistance
Work Location: In person
Salary : $17 - $19