Cage Cashier

Ideal Candidate: looking for someone with casino experience, cash handling skills, and the ability to thrive in a loud, fast-paced environment with long lines. Must have excellent customer service and a friendly, professional attitude.

Weekly Cash Tips!

Shift Type: Swing; with Monday, Tuesday, and Friday OFF

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Work for sustained periods of time maintaining concentrated attention to detail
• Use tools or equipment requiring a high degree of dexterity 75% of the time
• Issues and receives funds for chips, tokens, vouchers, coins and promotional items purchased or won in the casino
• Issues necessary operating funds to other departments
• Knowledge and ensure compliance with Title 31 regulations, NH Lottery regulations and company internal controls, policies and procedures
• Balances assigned funds and maintains an organized workstation
• Operates computer, coin sorter, money sorter, office equipment, telephones and key control system
• Maintains and completes various gaming and company forms and reports
• Reports any monetary or procedural discrepancy to the cage supervisor or manager in a timely manner
• Ensures compliance with all applicable gaming laws and company internal controls, policies and procedures
• • Input customer information into computer system
  • Sell change and tokens
  • Cash casino chips and loose change
  • Monitor key control procedures
  • Execute ticket payouts
• Responsible for providing quality customer service to guests
• Recognize and greet guests frequently
• All other duties as assigned

QUALIFICATION REQUIREMENTS:

• • Ability to effectively communicate in English, both written and verbal
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
• Ability to write routine reports and correspondence
• • Ability to maintain confidentiality of sensitive information
  • Ability to reconcile large amounts of currency and coinage
  • Requires a neat and clean appearance, friendly attitude and demeanor
  • Requires the ability to follow directions from a supervisor
  • Requires the ability to interact effectively with co-workers
  • Requires the ability to understand and follow posted work rules and procedures
  • Requires the ability to work extended hours, when necessary
  • Requires excellent interpersonal skills and the ability to deal effectively with casino patrons and personnel
  • Requires the ability to distinguish numbers, letters and symbols
• Ability to work fast and meet deadlines
• Dependable attendance and ability to attend work on time
• Possess computer literacy

AGE and GAMING:

18 years of age or above

NH Gaming License

EDUCATION and/or EXPERIENCE:

Previous cash handling or accounting experience preferred. High school diploma or equivalent.

SPECIAL QUALIFICATIONS:

• Ability to accurately process data using a computer

• Proficient 10-key touch

LANGUAGE SKILLS:

Ability to read and understand a variety of instructions furnished in written, oral or diagram form. Ability to respond to common inquiries or complaints.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals to process and reconcile customer transactions.

REASONING ABILITY:

Ability to apply commonsense reasoning to a variety of situations. Requires the ability to understand and follow Policies and Standard Operating Procedures and be adept and proactive in problem solving. Relies on extensive experience and judgment to plan and accomplish goals.

Reports to Cage Supervisor. The cage cashier handles financial transactions including exchanging cash for casino tokens and vouchers from various departments. Cage cashiers provide prompt, courteous, and accurate service to all Cage patrons.