Turndown Attendant, Housekeeping

Job Position: Turndown Attendant, Housekeeping

Pay Rate: $16.92 per hour.

Job Summary

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.

As a member of our housekeeping team, this position will provide evening service in assigned guest room sections.

Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about Broadmoor here.

What You Will Be Doing

• Interacts with guests by meeting the 16 Service Standards set by the hotel.
• Removes decorative pillows and place them on closet shelf/luggage rack/bench.
• Turns down beds.
• Places throw blanket on overstuffed chair.
• Places chocolates on the nightstand.
• Switches on nightstand lamps and turns radio on easy listening music.
• Closes windows, drapes, blinds and shades.
• Empties trashcans, clean ashtrays, remove empty bottles and dirty dishes.
• Picks up and organizes guest shoes, clothing, magazines, and belongings.
• Removes soiled bathroom linen and replaces it with clean.
• Replenishes bathroom supplies as necessary.
• Replaces glasses.
• Cleans sink, bathtub, toilet and floor.
• Reports maintenance problems to housekeeping office.
• Delivers ice with service.
• Change bed linens as necessary.
• Stocks work cart at the end of the shift.
• Uses telephone to identify completion of service.
• Deliveries guest request items if needed or requested.
• Willingness to work in a fast-paced, team-oriented environment.
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines.
• Other duties as assigned or necessary.
  
  

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What We Are Looking For

• High school diploma or general education degree (GED)and hospitality experience desired.
• Enthusiastic, friendly, and energetic team member who works well with others.
• Strong interpersonal communication skills.
• Occasional heavy lifting (up to 50 lbs. with assistance) with a work environment that may be indoors and outdoors at times. While performing the duties of this position, the employee is regularly exposed to fumes or airborne particles and toxic or caustic chemicals.
• Reasonable accommodations will be made for individuals with disabilities*
  
  

Don’t meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.

Why Choose The Broadmoor (Benefits)

Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.

• Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
• Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.
  
  

Your application will not be penalized for redacting or removing any age- identifying information such as your age, date of birth, or dates of school attendance or graduation.

This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early for full consideration. If necessary, this posting will remain open until filled.