Sales Data Coordinator

Job Title: Sales Data Coordinator

Pay Rate: $18.00-$20.00 /hr.

Job Summary

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.

Are you passionate about numbers and like a good excel spreadsheet? Are you a pro at efficiently managing data to drive sales success? If so, this is your opportunity to join a dynamic team and bring your passion for numbers and data to support the success of our sales team.

Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about Broadmoor here.

What You Will Be Doing

• Handles daily analysis of group revenue contracted by individual sales numbers by reading sales contracts and making an Excel spreadsheet that details rooms/suites, revenue, rebates, commissions, concessions and other details that impact the revenue generated from each contract.
• Reviews each Definite Contract’s contracted meeting space to make sure it matches the space held in Delphi and that the space held adheres to our space blocking rules.
• Researches and inputs the actual pickup (rooms and revenue) of each group after the group has checked out.
• Prepares over 50 detailed Excel reports for the Sales & Marketing Team
• Works with Accounting to accurately record cancellation and attrition monies collected.
• Meet deadlines and complete task in a timely manner.
• Ability to create reports in Delphi and Excel. Ability to review existing reports and determine if reports are complete and accurate.
• Reviews customer accounts and bookings using Delphi software system.
• Sets up new users in Delphi and ensures that new users have completed the appropriate CBT.
• Manages the Unifocus Client Survey program by distributing the list of eligible surveys, making changes that are requested and interfaces with Unifocus as needed to distribute the surveys
• Properly files paperwork.
• Responds to email and voicemail daily.
• Maintain a good relationship with the sales managers and able to answer production questions.
• Assists with any other duties as required by supervisors.
• Update SOPs in place when changes are made.
• Monthly, Quarterly & Annual tracking and execution of the Sales Incentive Plan.
• Runs reports & gathers historical information for the Executive Director of Sales & VP of Sales & Marketing to create and review sales goals.
• Willingness to work in a fast-paced, team-oriented environment
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
  
  

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What We Are Looking For

• High school diploma or GED. Two years’ experience and/or training doing the same or similar type work
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Specifically, an advanced knowledge of utilizing Excel
• Experience using Salesforce (Delphi) in any capacity is preferred but not a requirement
• Must be highly organized and meticulous with detail
• Enthusiastic, friendly, and energetic team member who works well with others
• Occasional heavy lifting (up to 50 lbs.) with a work environment that is primarily indoors and outdoors at times.
• Reasonable accommodations will be made for individuals with disabilities*
  

Don’t meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.

Why Choose The Broadmoor (Benefits)

Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.

• Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
• Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.
  
  

Your application will not be penalized for redacting or removing any age- identifying information such as your age, date of birth, or dates of school attendance or graduation.

We encourage applicants to apply early for full consideration. If necessary, this posting will remain open until filled.