Banquets Stewarding - Supervisor

Job Title: Supervisor

Job Department: Banquets Stewards

Job Pay Rate: $19.63 / hour

Job Summary

As a Banquets Stewards Supervisor, you will manage back-of-house sanitation, equipment inventory, and team coordination to ensure flawless event or restaurant execution kitchen operation. Learn more about Broadmoor here.

Essential Duties and Responsibilities include following. Other duties may be assigned:

• Lead the stewarding crew during high-volume restaurant operation, banquets, weddings, and corporate events.
• Coordinate the setup, organization, and breakdown of banquet service ware, including china, glass, silver, and chafing dishes.
• Run daily pre-shift meetings to review Banquet Event Orders, staffing assignments, and special client needs.
• Transport items on and off property to support all kitchen operations. This may include driving a Broadmoor company golf cart or other Broadmoor vehicle.
• Assist culinary and banquet teams with urgent requests, plate-ups, or back-aisle staging when required.
• Ensure water temperatures, dish machine cycles, and chemical/detergent dispensers meet strict health department and Broadmoor standards.
• Maintain compliance with OSHA, Colorado health codes, fire safety, and hazardous materials / MSDS guidelines.
• Monitor waste disposal, loading dock cleanliness, and general back-of-house sanitation.
• Track daily and weekly inventory counts for glassware, flatware, and hollowware to minimize loss, breakage, and shrinkage.
• Requisition cleaning chemicals, supplies, and operating equipment while monitoring usage to control departmental costs.
• Report broken or malfunctioning kitchen and dish-room equipment to the steward’s management, engineering, and maintenance department promptly.
• Assist management with writing shift schedules, monitoring attendance, and managing break times.
• Train new stewards on proper handling, sanitation, and luxury service standards.
• Provide constructive feedback and contribute to staff performance evaluations.
• Ensure complete compliance with The Broadmoor guidelines, operational procedures, safety policies, and institutional standards for excellence (Forbes Travel Guide and AAA Five-Diamond).
• Maintain a willingness to learn about The Broadmoor’s history, estate grounds, wilderness properties, culinary offerings, and retail outlets.
• Execute additional duties and responsibilities as required.
  
  

Performs other duties as assigned. - This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What We Are Looking For

• Minimum of a high school diploma or General Education Degree (GED) equivalent.
• Previous 1 to 2 years of experience in stewarding or food & beverage supervisory is highly preferred; however, an equivalent combination of relevant education and professional background will be considered.
• Deep understanding of commercial sanitation equipment, industrial dish machines, and chemical safety.
• A valid driver’s license is required, as this role may involve transporting equipment across the Resort. Please note that all employees operating Broadmoor vehicles must be at least 18 years of age.
• Ability to utilize Microsoft Office tools for documentation and email communication.
• A highly motivated team player who connects easily with colleagues and drives results through positive energy and seamless collaboration.
• Excellent communication skills, negotiation, conflict resolution and ability to work in fast-paced environment.
• Ability to lift, pull, or push up to 50 lbs. with assistance and proper safety practices.
• Flexible schedule, including early mornings, late nights, weekends and holidays, as required by the calendar of events.
• Reasonable accommodation will be provided for individuals with disabilities.
• Not sure you meet every qualification? We still encourage you to apply. At The Broadmoor, we value exceptional candidates who bring a genuine willingness to learn, grow, and help us deliver Five-Star service.
  
  

Why Choose The Broadmoor?

Join the team at the world’s longest-running Five-Star, Five-Diamond Resort. At The Broadmoor, we invest in your future with comprehensive benefits, professional growth, and mentorship from top industry experts.

• Benefits: We empower our team with a rewards package including comprehensive health and dental insurance, a 401(k)-retirement plan, and exclusive local discounts. Please click here for a comprehensive list of benefits.
• Career Development: Your growth is our priority. Whether you are seeking a seasonal position or a long-term career, we provide the hands-on development and training you need to succeed.
  
  

Application Notes

• Your application will not be penalized for redacting or removing any age-identifying information (such as your age, date of birth, or dates of school attendance/graduation).
• This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early, as this position may close sooner if filled. If necessary, this posting will remain open until it is filled.