Wilderness Properties Server

Job Title:  Wilderness Properties Server

Pay Rate: $19.00 /hr.

Job Summary:

The Broadmoor is committed to fostering a culture of family, community, and exceptional service while creating genuine, unforgettable experiences for our guests and team members. As a Server at our Wilderness Properties—Cloud Camp or The Ranch at Emerald Valley—you will play a vital role in delivering warm, attentive, and personalized dining service throughout each guest’s stay. From greeting guests and presenting menus to anticipating needs and creating memorable moments, you will ensure every interaction reflects our Forbes Five‑Star and AAA Five Diamond service standards. This position is essential in supporting a seamless, refined, and elevated dining experience from arrival through departure.

Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards.  Learn more about The Broadmoor here.

What you will be doing:

• Maintain 5 star and 5 diamond standards while offering above and beyond service for all guests.
• Perform table set up, replenish and clean up before, during and/or after the guest’s meal.
• Replenish snacks and bar stock. 
• Answer menu questions and makes suggestions regarding food and beverage service.
• Ability to act as bartender and mix ingredients to prepare beverages to guest satisfaction. 
• Serve and is knowledgeable about a variety of wines, beers and cocktails.
• Obtain and maintain knowledge of guest(s) diet restrictions and food allergies.
• Maintain accurate communication with kitchen staff regarding orders, times, guest needs, etc. in order to provide efficient service.
• Observe diners to respond to any additional requests and to determine when meal has been completed.
• Buss and carry used tableware to kitchen area.
• Handle opening and closing procedures as directed.
• Complete daily and weekly side-work.
• Follow Wilderness properties safety and hygiene standards.
• Follow all directions received from General Manager.
• Report tips as required by the IRS.
• Abide by and maintain up to date knowledge of Colorado liquor laws.
• Assist other dining room staff and all other staff as needed.
• Utilize the Point of Sales system proficiently. 
• Assist in Culinary and Stewarding as needed. 
• All other duties as assigned and help with any other duties at Cloud Camp needed and necessary.
• Willingness to work in a fast-paced, team-oriented environment
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
• Other duties as assigned

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What we are looking for:

• High school diploma or General Education Degree (GED)  one to two years related experience and/or training; or equivalent combination of education and experience.  Previous experience in a high-quality restaurant environment a plus.
• Enthusiastic, friendly, and energetic team member who works well with others
• Strong interpersonal communication skills
• Occasional heavy lifting (up to 50 lbs.) with a work environment that may be indoors and outdoors at times.

*Reasonable accommodations will be made for individuals with disabilities*

Don’t meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.

Why Choose The Broadmoor (Benefits)

Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally.  By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.

• Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
• Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career. 

Your application will not be penalized for redacting or removing any age- identifying information such as your age, date of birth, or dates of school attendance or graduation. This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early for full consideration. If necessary, this posting will remain open until filled. 

This job posting is to notify of openings for The Broadmoor Wilderness Properties, which include Cloud Camp and The Ranch at Emerald Valley. Applicants will be considered for both locations and final placement will be determined during the interview process and will be based on experience, skillset, and operational needs.

Salary : $19