Server FOH

Job Title: Lake Terrace Pool Server

Job Pay Range: $22.00-$25.00 /hr. Inclusive of hourly pay rate service charge*

*$22-25 per hour based on a $6.42 per hour base wage service charge commission paid per shift; historically, this position averages service charge commission earnings of $15-25 per hour. Service charges are commissions and will fluctuate based on events and time of year.

This position always earns at least the current Colorado minimum wage $15.16 per hour.   

Job Summary:

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.

As a member of the Lake Terrace Pool team, you will serve food and beverage to guests in dining, around pool, and in Cabanas.

Our employees represent The Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about The Broadmoor here.

What you will be doing:

• Execute service duties in accordance with Forbes AAA inspection standards and Broadmoor Standards of Excellence
• Maintain knowledge of, abide by, and enforce Colorado liquor laws
• Set up and breakdown table and chairs
• Ensure tables are neatly and appropriately set in the Pool Café
• Place orders and serves food/beverages including alcoholic beverages
• Respond to guests' needs and assists fellow staff
• Clean work area at the conclusion of shift
• Maintain knowledge of Broadmoor history and grounds
• Maintain knowledge of Broadmoor restaurants and retail outlets
• Maintain knowledge of local points of interest and activities
• Answers menu questions and makes suggestions regarding food and service.
• Relays order to kitchen via computer
• Serves all orders according to product/serving specifications.
• Total bills and accepts payment.
• Follow all directions received from Supervisors including daily and weekly sidework
• Ensure areas are always clean, to include towels, trash, furniture, walls, decks.
• Know and understand how to perform duties of Host, and Pool attendants.
• Understand and know emergency procedures.
• Willingness to work in a fast-paced, team-oriented environment
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
• Other duties as assigned

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What we are looking for:

• High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.
• Enthusiastic, friendly, and energetic team member who works well with others
• Strong interpersonal communication skills
• Experience with order processing
• Flexibility in schedule as it will change often.
• Ability to complete Broadmoor Alcohol Awareness training
• In compliance with state liquor laws, must be at least 18 years of age.
• Occasional heavy lifting (up to 50 lbs.) with a work environment that may be indoors and outdoors at times and employee may be exposed to fumes, toxic, or caustic chemicals.

*Reasonable accommodations will be made for individuals with disabilities*

Don’t meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At The Broadmoor, we are looking for exceptional team members who are willing to learn, grow and deliver 5-star service to our guests.

Why Choose The Broadmoor (Benefits)

Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally.  By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.

• Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
• Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career. 

 Your application will not be penalized for redacting or removing any age- identifying information such as your age, date of birth, or dates of school attendance or graduation. This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early for full consideration. If necessary, this posting will re

Salary : $22 - $25