Conference Services Assistant

Job Title: Conference Services Assistant

Job Pay Range: $17.00/hr.

Job Summary:

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. Employees joining The Broadmoor can expect a fast-pace, team oriented environment where you will be focused on providing an exemplary experience for guests. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.

As a member of the Conference Services team, you will be responsible for handling clerical tasks in our office. You will be handling incoming phone calls and other communications, greeting clients and visitors, as well as managing files, updating paperwork and other documents, and performing other general office duties and errands.

Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. As a luxury brand resort, our team members are committed to abiding by all Broadmoor policies, procedures, and safety guidelines to ensure we maintain the highest standard in the industry.  Learn more about Broadmoor here.

What you will be doing:

• Office Support: Answer and direct phone calls eloquently, manage office emails, and respond to inquiries in a timely manner.
• Scheduling & Calendar Management: Coordinate appointments & planning meetings for Conference Managers
• Document Management: Prepare, proofread, and format reports, presentations, and other documents. Maintain filing systems and ensure proper documentation and records.
• Communication: Accurately prepare and distribute memos, emails, and other internal communications. Liaise with clients, vendors, and hotel operating departments
• Inventory & Supplies Management: Order and manage office supplies, keeping track of inventory and ensuring office is well-equipped.
• Data Entry: Input and maintain accurate data in systems, such as restaurant revenue, schedules, or financial records.
• Event Coordination: Assist with planning and organizing office events, meetings, conferences, or team-building activities.
• General Office Maintenance: Ensure the office space is tidy and functional, managing administrative tasks like photocopying, scanning, and filing.
• Willingness to work in a fast-paced, team-oriented environment
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
• Other duties as assigned

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What we are looking for:

• High school diploma or associate degree. Experience as an office assistant or in a related field.
• Proficient in Microsoft Word and Excel
• Occasional heavy lifting (up to 30 lbs) with a work environment that may be indoors and outdoors at times.
• Enthusiastic, friendly, and energetic team member who works well with others
• Strong interpersonal communication skills

*Reasonable accommodations will be made for individuals with disabilities*

Don’t meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.

Why Choose the Broadmoor (Benefits):

Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally.  By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.

• Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts.  Please click here for a comprehensive list of benefits.
• Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career. 

Your application will not be penalized for redacting or removing any age- identifying information such as your age, date of birth, or dates of school attendance or graduation.This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early for full consideration. If necessary, this posting will remain open until filled.

Salary : $17