What are the responsibilities and job description for the Account Representative position at The Brixton?
An account representative at The Brixton Inc acts as the primary link between a company and its clients, managing existing accounts, securing new business, and ensuring customer satisfaction
What You’ll Do:
- Serve as the primary point of contact for assigned client accounts.
- Build and maintain strong, long-term relationships with customers.
- Understand client needs and provide tailored solutions to meet their goals.
- Prepare and deliver quotes, proposals, and presentations.
- Collaborate with internal teams (sales, operations, customer service) to ensure seamless client experiences.
- Identify opportunities to upsell or cross-sell products and services.
- Track account activity and maintain accurate records in CRM software.
What We’re Looking For:
- Excellent communication and relationship-building skills.
- Strong organizational skills and attention to detail.
- A proactive, problem-solving mindset and ability to work independently.
- Experience in account management, sales, or customer service (1–3 years preferred).