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Social Services Director

The Bridges at Ankeny
Ankeny, IA Full Time
POSTED ON 10/8/2026
AVAILABLE BEFORE 2/2/2027

At Campbell Street, you’ll find purpose, growth, and a team that has your back. We’re committed to creating a workplace where you can thrive – personally and professionally, while making a real difference in the lives of others. If you’re ready to be part of a team that truly cares – we’re ready for you.

ABOUT CAMPBELL STREET
Great Place to Work® Certified
Same-Day Pay Flexible Scheduling
401(k) Match Certification Reimbursement

Mission: Developing Exceptional People Who Drive Extraordinary Care

SMART Values: Servant Leadership, Mirror First, Always Do the Right Thing, Resilience, and Transparency

Extra Perks

- Referral Bonus opportunities for ALL positions

- Succession planning – true career growth planning & opportunities

- Annual leadership development summits

- Scholarship opportunities

POSITION PURPOSE:

Responsible for planning, developing, organizing, implementing, evaluating, and directing the Social Service Department in accordance with federal, state, and local standards, as well as established policies and procedure to ensure that the medically related emotional and social needs of the patients/residents are met and maintained on an individual basis.

ESSENTIAL FUNCTIONS OF POSITION:

· Plans and direct a comprehensive social services program which provides support services for residents and families.

· Responsible for coordinating all admissions and discharges to ensure facility census is kept at its maximum capacity.

· Participates in an interdisciplinary team approach to better serve the needs of the facility population.

· Provides therapeutic intervention to help residents cope with the social and psychological aspects of illnesses, impairments, or disabilities, as well as their feelings about separation from family/community, physical, and emotional loss.

· Maintains written documentation in the customer medical record per facility policy and state and federal guidelines.

· Performs an initial evaluation/assessment of each resident’s biopsychosocial needs to be placed in the medical record. Active cases require ongoing documentation.

· Develops social service component of the resident’s plan of care identifying specific problems, goals, and approaches. Ensures and documents that residents/families have input into the care planning process.

· Acts as a liaison/advocate between residents, families, outside agencies, and the Administrator to ensure that the resident’s rights are maintained.

· Takes responsibility for conducting family group meetings as needed (new admissions group, support group, family and friends’ council, etc.)

· Performs administrative requirements such as completing necessary forms and reports under the direction of the Administrator and submitting such reports to the Administrator and/or consultants as required.

· Facilitates discharge planning including the development of an organized discharge plan.

· Participates in departmental budget planning and supplies monthly report to the Administrator.

· Perform additional duties as assigned.

Education/requirements:

· Bachelor’s Degree in Social Work, Human Services, or related field (required).

· Experience is a minimum of two years’ experience in a supervisory capacity in a long-term care; or equivalent combination of education and experience.

· Skilled Nursing experience is required

· Must possess any certification/licensure required by state and federal regulations.

PHYSICAL DEMANDS

The physical demands described below are representative of those that an employee in this position would encounter on the job. Reasonable accommodation may be provided, when possible, to enable individuals with disabilities to perform essential functions.

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Vision insurance

Education:

  • Bachelor's (Required)

Experience:

  • Skilled nursing facility: 2 years (Required)

Work Location: In person

Salary : $40,542 - $54,214

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