What are the responsibilities and job description for the Information Technology Manager position at The Bridger Group?
We are working with a privately held millwork company looking for a hands-on IT leader who thrives in fast-paced environments. This will be someone who can oversee day-to-day systems while driving long-term innovation in ERP, infrastructure, and data security. You'll be both a strategic thinker and tactical executor, leading a lean, capable IT team. You'll also own the systems that power their high-volume operations, all the way from ERP optimization to co-located infrastructure, secure networks, and vendor ecosystems.
What You'll Do
- Serve as a key operational leader, directly reporting to the CIO/CTO, who sets the long-term technology vision for the company.
- Act as the primary coordinator and technical executor, translating strategic direction into actionable plans across infrastructure, applications, and operations.
- Align IT systems and processes with enterprise goals, especially in warehouse logistics and distribution.
- Lead, mentor, and grow a small, high-impact IT support team, fostering a culture of accountability and continuous improvement.
- Contribute architectural insight and technical expertise to help bridge the gap between vision and delivery.
- Serve as a subject matter expert on our ERP (DMSi/Agility), providing technical insight and functional guidance to improve system usage across the business.
- Collaborate cross-functionally with sales, inventory, and warehouse teams to enhance reporting, process flows, and system integrations (including WMS, CRM, and EDI).
- Drive workflow automation, system optimization, and data accuracy to support scalable operations and business visibility.
- Ensure system uptime, reliability, and performance across LAN/WAN, servers, devices, and cloud services.
- Own co-location data center operations, backups, VPNs, and disaster recovery planning.
- Maintain lifecycle management for hardware, software, and failover systems.
- Enforce security best practices across endpoints, user access, and data policies.
- Lead compliance with internal standards and regulatory frameworks.
- Champion fast, friendly IT support for warehouse, office, and field teams.
- Standardize documentation, ticketing, and resolution processes.
- Lead IT projects from vendor selection to implementation and scale-up.
What You'll Need
- 5 years in IT, with 2 in team leadership or supervisory roles.
- Strong experience with networks, Windows systems, backups, and desktop support.
- Track record managing ERP systems, ideally in distribution/logistics environments.
- Familiarity with co-located data centers and disaster recovery planning.
- Bachelor’s degree in IT, Computer Science, or related field.
- Hands-on experience with DMSi/Agility ERP is preferred.
- Knowledge of WMS, EDI, and warehouse automation platforms is preferred.
- Certifications such as CompTIA Network , Security , Cisco, or Microsoft is preferred.
- ERP optimization, systems integration, and vendor management is preferred.