Clinical Staff Worker (PROS) - Outpatient Program

The Bridge offers supportive housing and behavioral health services to vulnerable New Yorkers facing behavioral health and substance use challenges. We provide individuals with the tools they need to pursue their dreams and live meaningful lives. The Bridge envisions a world where adults experiencing serious mental illness can live and thrive within their communities. As a recognized leader in developing and operating supportive housing and community-based programs, The Bridge has 70 years of experience helping New Yorkers with mental illness, including those affected by homelessness, incarceration, and institutionalization. 

Scope of Position: We're seeking a dedicated Clinical Staff Worker to join our dynamic P.R.O.S team under the guidance of the Program Director. In this role, you'll play a crucial part in assisting clients with mental health diagnoses and co-occurring disorders, always respecting clients’ rights and maintaining professional boundaries. The Clinical Staff Worker is responsible for providing person-centered care, psychiatric rehabilitation, documentation, caseload management, etc.

Essential Position Functions:

• Manage chart management for a caseload of PROS participants, fostering trusting relationships to achieve meaningful life role goals.
• Assist individuals in coordinating their care effectively.
• Enter and maintain detailed documentation in the CAIRS database.
• Provide individual and group clinical counseling, skill-building, support, and therapy services using evidence-based and trauma-informed practices, including admissions, assessments, treatment planning, and discharges.
• Develop and implement group and individual services, including creating tailored curricula to meet participant needs and interests.
• Collaborate with clients to develop individualized service plans and crisis/relapse prevention plans.
• Assist participants in leveraging their strengths and preferences to achieve their life goals.
• Work with a multi-disciplinary team to deliver person-centered recovery and mental health services, fostering effective collaboration with support staff.
• Document all participant contacts and services (e.g., Individual Recovery Planning, progress notes) in electronic health records promptly and report outcomes to regulatory bodies as required.
• Provide comprehensive services to support clients in areas such as family support, housing, entitlements, employment, education, vocational interests, community integration, and physical health care connection.
• Demonstrate strong time management, task management, oral, and written communication skills.
• Maintain clear and appropriate boundaries with service recipients.
• Establish empathic and empowering relationships with individuals who have experienced psychiatric disabilities and trauma.
• Perform other duties as assigned.

• Master’s degree in social services-related field. Clinical supervision hours available. LP or licensed preferred.
• Experience working within the mental health/behavioral health field is preferred.
• Knowledge of harm reduction and person-centered service provision is preferred.
• Strong computer skills.
• Bilingual proficiency is a plus.

The Bridge Inc. is an Affirmative Action / Equal Opportunity Employer