Massage Therapist

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Job Type

Part-time

Description

Reports to

The Retreat Spa Supervisor & Director of Fitness

FSLA

Hourly Non-Exempt

Summary

The Massage Therapist administers professional massage and body treatments ensuring a seamless and rejuvenating experience for all members. This role is crucial in maintaining high service standards, and supporting the overall success of the spa area.

Duties and Responsibilities

• Possess excellent communication skills
• Actively promote treatments, services and retail, as well as programs, promotions and/or discounts available
• Able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our Members
• Possess a general understanding of body treatments and be willing to train in our club's specific massage and body treatment offerings
• Is punctual and timely: arrives at work on time, all the time. Begins and ends each appointment within the time allotted for the service.
• Possess a thorough knowledge of numerous massage modalities
• Able to consistently provide professional massage in accordance with club protocols and accepted license practices
• Effectively informs and educates our Members about specific wellness concerns
• Understands the importance of caring for equipment, using appropriate amounts of product, keeping the therapy rooms stocked and tidy
• Regularly attends training and staff meetings
• Can confidently handle and respond to Members and Guests' questions and concerns professionally and courteously
• Demonstrable experience of working for long periods of time without direct supervision
• Uphold the standards of sanitation and sterilization as directed by law and the club's policies and procedures
• Perform all other work related duties as instructed by the supervisor
  
  

Requirements

Skills and Qualifications

• Minimum 2 years of professional experience in a spa, clinic, or wellness environment.
• Must hold an accredited massage license/ esthetician license
• Knowledge of spa treatments, products, and services.
• Proficiency in Microsoft Office Suite and spa/hospitality software.
• Ability to maintain a clean, safe, and organized workspace
• Passion for the spa and wellness industry
• Obtain and maintain CPR/AED certification throughout employment
• Excellent customer service and interpersonal skills.
• Strong organizational skills.
• Strong interpersonal and communication skills, with a polished and professional demeanor.
• Any specialty certifications to work with members will be on a case by case basis with the Fitness Director's approval.
• Builds and maintains positive relationships with Members and their Guests
• Treats others with kindness and respect
• Punctual: always arrives at work on time and at least 15 minutes to sessions.
• Professional and personable demeanor
• Able to manage multiple functions simultaneously
• Self-motivated: works well independently, naturally proactive
  
  

Interaction

• Frequent interaction with members and guests in person
  
  

Work Environment

• Dynamic and fast paced fitness and wellness center environment
  
  

Work Schedule

• Part Time - Able to work flexible hours, including weekends and holidays based on business demands
• Able to work 4-6 hour shifts
  
  

Compensation

• Competitive pay (hourly and/or commission)
  
  

BENEFITS AND INCENTIVES OFFERED - (waiting Period Applies)

• Daily Complimentary Meals
• Employee Referral Program
• Scholarship Program
• Holiday/Christmas Bonus
• Employee of the Month
• Summer and Holiday Parties
• Recognition Awards
• Birthday Meals
• Gift Card Program