People Operations Specialist

Job Description

We are currently hiring a Full-Time People Operations Specialist in Boston, Massachusetts.

In this role, you’ll support the day-to-day HR operations that keep the employee experience running smoothly. You’ll handle key processes across the employee lifecycle while ensuring accuracy, compliance, and timely execution. You’ll also serve as a trusted point of contact for coworkers and managers, helping answer questions and resolve issues with a strong service mindset.

What You'll Brew:

• Process employee lifecycle transactions including hires, transfers, promotions, and terminations
• Execute HR transactions accurately and on time while maintaining up-to-date employee records
• Ensure alignment and data consistency across Human Resources, payroll, and benefits systems
• Serve as a primary point of contact for HR-related inquiries from coworkers and managers
• Manage incoming requests through shared inboxes or ticketing systems and provide clear, timely communication
• Escalate and track issues to resolution while maintaining a high level of service delivery
• Perform quality checks on employee data and documentation to ensure accuracy and compliance with company policies and regulatory requirements
• Support audits by maintaining complete and accurate records
• Assist with HR system updates including testing, validation, and troubleshooting data discrepancies with technical teams
• Identify opportunities to improve processes, reduce errors, and support adoption of new HR programs and tools
• Work in a standard office environment with occasional travel as needed
  
  

What Ingredients You'll Bring:

Minimum Qualifications:

• Bachelor’s degree (4-year degree) required
• 0–2 years of experience in Human Resources, operations, or a related field
• Strong attention to detail and ability to maintain accuracy in data and processes
• Ability to manage confidential information with discretion
• Strong organizational skills and ability to follow structured processes and workflows
• Effective communication and customer service skills
• Problem-solving and critical thinking abilities
  
  

Preferred Qualifications:

• HR certification
• Experience with HR systems such as Oracle Human Capital Management (HCM) Fusion Cloud
• Experience working with HR data extracts and system reporting tools
  
  

Level: 8

At the Boston Beer Company and in accordance with pay transparency laws, we are open about our salary ranges. For this role, the hourly rate is between $23.56 and $44.23. However, it's important to note that where the person hired starts in this range is dependent on their related experience, skillset and location. Additionally, this position qualifies for a discretionary annual bonus based on company and individual performance.

Some Perks: Our people are our most important "ingredient." We hire the best talent; and we reward, develop, and retain them too. In addition to generous healthcare on day one, stock purchase plan, 401k and more, Full-Time Boston Beer Coworkers have the following perks available*:

Tuition reimbursement

Fertility/adoption support

Free financial coaching

Health & wellness program and discounts

Professional development & training

Free beer!

• Talk to your recruiter about eligibility
  
  

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Fair Chance Ordinance and the CA Fair Chance Act.

Boston Beer Corporation is an equal opportunity employer and is committed to a diverse workforce. In order to help ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who wish to request accommodation in the job application process can contact jobs@bostonbeer.com for assistance.