Sales and Intake Manager

Are you the kind of leader who thrives on hitting targets, developing people, and building something that lasts? We're a fast-growing divorce law firm with 5 Houston-area locations — and we're expanding. We need a driven, experienced Sales & Marketing Manager to run our call center and sales team, sharpen our client acquisition engine, and scale with us.

This isn't a passive management role. You'll own results, lead people, and have a direct line to firm leadership. If you've got a proven track record and you're ready for your next big challenge, we want to hear from you.

The Role

You'll oversee two teams: a 7-person call center handling inbound inquiries and a 2-person sales team converting consultations into clients. You'll set the strategy, run the day-to-day, and be accountable for measurable outcomes — conversion rates, appointment volume, client acquisition, and revenue growth.

WHAT YOU'LL DO

Own the Call Center

✓ Manage and develop 7 intake specialists — hiring, training, coaching, scheduling

✓ Set and hit KPIs: call answer rate, appointment set rate, speed-to-lead, conversion

✓ Build airtight scripts and intake processes for divorce and family law inquiries

✓ Run QA programs: call monitoring, scoring, and regular feedback sessions

Drive the Sales Team

✓ Lead a 2-person sales team from first consultation to signed retainer

✓ Set targets, track performance, and hold the team accountable

✓ Coach relentlessly — celebrate wins, fix gaps, develop careers

Grow the Business

✓ Report regularly to leadership on KPIs, ROI, and growth trends

WHAT WE'RE LOOKING FOR

✓ 5 years in sales management — with at least 2 years running a call center

✓ A proven track record you can back up with numbers

✓ Experience in legal, professional services, or consultative sales (preferred)

✓ A natural coach who builds high-performing teams and keeps them motivated

✓ CRM proficiency and comfort with data — you manage by the numbers

✓ Sharp communicator, strong closer, and a leader people want to follow

✓ Multi-location or expansion experience is a big plus

WHY JOIN US

✓ $85,000–$110,000 base salary depending on experience

✓ Performance bonus tied directly to your team's results

✓ Health, dental, and vision benefits

✓ A leadership seat at a firm that's actively expanding — your work will shape our growth

✓ Collaborative culture with direct access to firm leadership

✓ Real upward mobility as we open new locations

HOW TO APPLY

Send your resume and a short note (cover letter or email) telling us about a specific time you improved call center or sales performance — with real numbers. We want to know what you built, how you built it, and what happened because of it.

Pay: $85,000.00 - $110,000.00 per year

Benefits:

• 401(k) 3% Match
• Dental insurance
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Prescription drug insurance
• Vision insurance

Experience:

• Sales management: 2 years (Required)
• call center: 2 years (Required)

Language:

• Spanish (Preferred)

Ability to Commute:

• The Woodlands, TX 77380 (Required)

Work Location: In person

Salary : $85,000 - $110,000