What are the responsibilities and job description for the Assistant Director, Health and Well-Being Business Partnerships position at The Board of Pensions of the Presbyterian Church (U.S.A.)?
Role Overview
The Assistant Director, Health and Well-being Business Partnerships is a key leadership role responsible for the effective management of primary health and well-being business partners with a focus on their strategic alignment with Board objectives, culture and values and on fulfilling their contractual commitments. In addition to overseeing the day-to-day activities of each partner, the Assistant Director, Health and Well-being Business Partnerships drives innovation in design and administration by leveraging the full complement of services provided by each partner, ensuring a fully integrated member experience across the entire spectrum of Board sponsored plans and programs, characterized by its excellence and value.
What You Will Do
Business Partner Management
Monitors and manages health and well-being business partners ensuring their conformance with performance standards and contractual terms.
Identifies emerging trends, products, and technologies in the health and well-being space. Conducts strategic assessments and develops recommendations for new or enhanced programs that improve member engagement, health outcomes, and overall plan value.
What You Need To Succeed
If you’re interested in a role at the Board of Pensions, apply online at pensions.org. If your skills match an open position, one of our recruiters will set up a phone or Microsoft Teams interview to discuss your interests, background, and skills. They’ll also answer any questions you might have. If you are selected to continue with the recruitment process, you will meet the hiring manager and other relevant team members.
To protect the health of our staff, we encourage everyone to receive FDA-approved vaccinations that may reduce the spread of certain infectious diseases, such as the flu and COVID-19.
We are an Equal Opportunity Employer.
The Board of Pensions of the Presbyterian Church (U.S.A.) is proud to be an equal opportunity employer We value diversity, equity, and inclusion and do not discriminate based on race; color; sex; national origin; age; pregnancy, childbirth, or a related medical condition; military/veteran status; marital/domestic partner status; physical or mental disability; medical condition; religion or religious affiliation, except where determined to be a bona fide occupational qualification; sexual orientation; gender; gender identity or expression; genetic information; ancestry; or any other category protected by applicable federal, state, or local law.
The Assistant Director, Health and Well-being Business Partnerships is a key leadership role responsible for the effective management of primary health and well-being business partners with a focus on their strategic alignment with Board objectives, culture and values and on fulfilling their contractual commitments. In addition to overseeing the day-to-day activities of each partner, the Assistant Director, Health and Well-being Business Partnerships drives innovation in design and administration by leveraging the full complement of services provided by each partner, ensuring a fully integrated member experience across the entire spectrum of Board sponsored plans and programs, characterized by its excellence and value.
What You Will Do
Business Partner Management
Monitors and manages health and well-being business partners ensuring their conformance with performance standards and contractual terms.
- Coordinate regular scheduled meetings with each business partner and tracks plan level issues.
- Reviews and aggregates monthly and quarterly data reports to identify trends, compliance with performance standards and member satisfaction metrics.
- Monitors and evaluates the content and overall user experience of business partner online tools, apps and resources.
Identifies emerging trends, products, and technologies in the health and well-being space. Conducts strategic assessments and develops recommendations for new or enhanced programs that improve member engagement, health outcomes, and overall plan value.
- Cross-Functional Collaboration: Partners with internal stakeholders to ensure health and well-being programs are seamlessly integrated and aligned with plan goals.
- Team Leadership and Development: Provides strategic insights and information to the health and well-being team.
- Business Partner Integration: Plans and coordinates a business partner summit focused on advancing integrated, compliant, and member-centric care and service delivery. Seeks to leverage existing relationships through the identification of condition specific point solutions designed to improve member health and well-being.
- Financial Accountability: Monitors fee structures and allowances, ensuring alignment with contractual terms and conformance with budget forecasts.
What You Need To Succeed
- Bachelor's degree or equivalent experience in lieu of degree.
- 7-10 years of relevant experience.
- 3-5 years of supervisory or leadership experience.
- Ability to travel domestically on an occasional frequency is required.
- Advanced problem-solving skills to resolve escalated cases and to recommend new health and well-being initiatives.
- Exceptional oral, written, and interpersonal communication skills to provide excellent service delivery.
- Proficiency in Salesforce and PeopleSoft; strong Microsoft Excel and PowerPoint knowledge required.
- An ability to lead, motivate, and develop staff.
- An ability to take initiative and work independently with minimal instruction and supervision.
- An ability to make informed decisions and sound judgments regarding complex issues.
- Excellent analytical, decision making, and problem-solving skills.
- An ability to maintain a level of expertise and stay current with healthcare industry trends and leading practices.
- An ability, interest and desire to stay current via seminars, industry literature, and formal training and development.
- An ability to work on-site Tuesday – Thursday at the 2000 Market Street office in Philadelphia.
- Medical, dental, and vision coverage.
- Defined benefit pension plan.
- 403(b)(9) retirement savings plan.
- Generous paid time off, including sick time, holidays, and 22 days of personal leave.
- Tuition assistance.
- Employee Assistance Plan and other health and well-being resources.
- Employer-paid death benefits with opportunities to purchase additional coverage.
- Employer-paid Short-Term and Long-Term disability coverage.
- Access to the Board’s education and grant assistance programs.
- Discount programs on entertainment, travel, and more.
- Satisfaction gained from working for a service-oriented employer.
- Volunteer and other service opportunities in the community at large.
If you’re interested in a role at the Board of Pensions, apply online at pensions.org. If your skills match an open position, one of our recruiters will set up a phone or Microsoft Teams interview to discuss your interests, background, and skills. They’ll also answer any questions you might have. If you are selected to continue with the recruitment process, you will meet the hiring manager and other relevant team members.
To protect the health of our staff, we encourage everyone to receive FDA-approved vaccinations that may reduce the spread of certain infectious diseases, such as the flu and COVID-19.
We are an Equal Opportunity Employer.
The Board of Pensions of the Presbyterian Church (U.S.A.) is proud to be an equal opportunity employer We value diversity, equity, and inclusion and do not discriminate based on race; color; sex; national origin; age; pregnancy, childbirth, or a related medical condition; military/veteran status; marital/domestic partner status; physical or mental disability; medical condition; religion or religious affiliation, except where determined to be a bona fide occupational qualification; sexual orientation; gender; gender identity or expression; genetic information; ancestry; or any other category protected by applicable federal, state, or local law.