What are the responsibilities and job description for the Host position at The Blind Tiger?
Host Duties:
- Greet and welcome guests as they enter the establishment
- Escort guests to their tables and provide them with menus
- Take reservations and manage the waitlist
- Answer phone calls and provide information about the restaurant's services
- Assist guests with any inquiries or special requests
- Ensure that the dining area is clean and presentable at all times
- Collaborate with the kitchen staff to ensure smooth service flow
- Process guest payments using the POS system
- Handle guest complaints or concerns in a professional manner
- Maintain a positive and friendly attitude towards guests and coworkers
Skills:
- Excellent hospitality and customer service skills
- Strong communication skills, both verbal and written
- Ability to multitask and work in a fast-paced environment
- Attention to detail and ability to handle cash transactions accurately
- Knowledge of phone etiquette and guest service principles
- Familiarity with POS system is a plus
- Ability to work well in a team and collaborate effectively
This position requires a friendly and outgoing personality, as well as the ability to provide exceptional customer service. If you enjoy working in a dynamic environment where you can interact with guests and be part of a team, we would love to hear from you!