What are the responsibilities and job description for the General Manager position at The Blind Tiger?
• Recruiting, hiring and training all restaurant staff, including servers and hosts
• Scheduling employees to ensure shifts have proper coverage
• Streamlining the restaurant processes to improve the guest experience
• Monitoring restaurant finances, including sales and expenses
• Enforcing food handling regulations and other guidelines to increase guest safety
• Promoting the restaurant and finding ways to bring in more customers
• Handling customer complaints
• Completing necessary paperwork, such as sales, inventory and staff attendance reports
- Leadership to guide and inspire the staff
- Understanding of how the food service industry works
- Strong organizational skills to keep things running smoothly
- Problem-solving skills for unexpected circumstances, such as staffing shortages or unhappy customers
- Financial knowledge to manage the budget effectively and keep the restaurant profitable
- Analytical skills to interpret reports and make data-driven decisions
- Experience using restaurant management software
- Customer service and interpersonal skills to create positive relationships
- 5 years of experience in restaurant management
- Bachelor's degree in hospitality, business or related field