What are the responsibilities and job description for the Bike Shop Manager position at The Bike Shop?
Overview
We are seeking a dedicated and experienced Bike Shop Manager to oversee daily operations in our busy shop. The ideal candidate will possess strong leadership skills and a passion for customer service, ensuring that both staff and customers have a positive experience. This role requires a hands-on approach to managing shop activities, including maintenance, sales, and customer interactions. The Shop Manager will also be responsible for maintaining high standards of service and efficiency.
Responsibilities
- Supervise daily shop operations, ensuring smooth workflow and adherence to safety protocols.
- Manage and train staff, fostering a collaborative team environment.
- Oversee customer service efforts, addressing inquiries and resolving issues promptly.
- Maintain inventory levels, ordering supplies as necessary to meet demand.
- Perform heavy lifting as required for inventory management and shop organization.
- Conduct repairs and other mechanic duties as needed, ensuring high-quality service delivery.
- Implement effective sales strategies to drive retail sales within the shop.
- Monitor equipment performance and coordinate maintenance schedules to minimize downtime.
- Maintain accurate records of services performed and manage customer accounts.
Qualifications
- Desire to influence a shop as an owner with profit sharing opportunity
- Entrepreneurial drive
- Strong mechanical skills with experience preferred.
- Excellent customer service skills with the ability to engage effectively with clients.
- Sales experience is a plus, with an understanding of retail sales dynamics.
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $60,000 - $75,000