What are the responsibilities and job description for the Slot Technician position at The Big Easy Casino?
- Repairs and maintains slot machines.
- Executes movement of machines depending on current machine layout scheme.
- Investigates device malfunctions and clears ticket jams.
- Performs daily and weekly preventative maintenance of slot machines.
- Responds swiftly to customer service issues.
- Repairs and maintains play tracking systems and its components.
- Provides excellent customer service to slot players by answering questions about the machines and ensuring machines are functional in a timely manner.
- Ensures compliance with State of Florida gaming laws.
- Is held accountable for accuracy and thoroughness to ensure accurate departmental records and reports.
- All other duties assigned.
- High School Diploma.
- Must have at least 3 years of previous customer service experience.
- Must have at least 1 years of previous electronics/computer experience.
- Must be able to obtain the appropriate state occupational license.
- Previous gaming experience is preferred.
- Must be able to communicate effectively in both verbal and written form.
- Must have keen attention to detail.
- Must have strong team work skills.
- Must be able to lift up to 50lbs.
- Must be able to work flexible hours to include night, weekends and holidays.
Salary : $20