Night Auditor (Full Time) - The Ben Hotel

Job Overview

As a Night Auditor at The Ben, you play a vital role in safeguarding the financial integrity and overnight operations of the hotel while maintaining a seamless, luxurious environment for our guests. You will be responsible for serving as the primary overnight contact, balancing daily financial accounts, managing late-night arrivals, and coordinating early-morning operational transitions with the Front Desk and Housekeeping teams. Through your proactive problem-solving, sharp organization, and calm efficiency during quiet hours, you ensure our overnight operations run smoothly while upholding the hotel's reputation for outstanding hospitality.

Success in this role requires strong analytical skills, exceptional attention to detail, the ability to work independently in a fast-paced or quiet environment, and a genuine commitment to delivering a memorable guest experience. By consistently maintaining Marriott and The Ben's high standards of financial accuracy, security, and professionalism, you contribute directly to operational seamlessness, guest satisfaction, and the overall success of the hotel.

Responsibilities

• Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room
• service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
• Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
• Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports. procedures in order to close guest accounts and open the room for the next sell. wake-up calls and paging guests to provide guests with timely and efficient service.
• Balance and close all bank ticket codes, daily.
• Run night audit final after insuring all revenues are in balance nightly.
• Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
• Facilitates guest departure (check-out) on a daily basis by following established manual and computer
• Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
• Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting
• Perform the duties of a Front Desk Clerk including express checkouts.

Qualifications

Education/Formal Training
High school education or equivalent experience.

Qualifications
Accounting background preferred, but not required.

Knowledge/Skills

• Ability to operate personal computer, cash register and calculator.
• Ability to compile facts and figures.
• Telephone and guest relations etiquette and skills.
• Moderate hearing required to communicate with guests.
• Excellent vision required for viewing of CRT screen.
• Excellent speech communication skills required to communicate with guests over the telephone.
• Excellent comprehension and literacy required for reading daily reports, numbers, etc.

Physical Demands
The physical demands described here are representative of those that must be met by an associate to
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.

• 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing,
• Mobility - must be able to reach all areas of hotel to assist clients.
• Prolonged standing.
• Occasional carrying and lifting of files and office items up to 25 lbs.

Environment
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting.
Work inside 95%

Pay: From $22.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience:

• Front desk: 1 year (Required)

Shift availability:

• Overnight Shift (Required)

Work Location: In person

Salary : $22