Event Coordinator

Event Coordinator – The Behavior Lab

Part-Time | 20 Hours/Week (M–F) 2 Weekends/Month
Reports to: Director of People Operations / CEO

Purpose of the Role

The Event Coordinator supports The Behavior Lab’s mission by strengthening community relationships, increasing awareness of our services, and coordinating events that engage families, partners, and staff. This role ensures the successful planning, preparation, and execution of community outreach events, internal Lab events, and special initiatives that help expand our impact across the regions we serve.

Key Responsibilities

Community Outreach & Engagement

• Conduct outreach in assigned service areas to promote ABA services, social groups, parent programs, and community resources.
• Represent The Behavior Lab at community events, fairs, school engagements, local partner events, and outreach opportunities.
• Share information about our programs clearly, professionally, and in alignment with brand standards.
• Act as a positive ambassador by delivering exceptional customer service and building meaningful community relationships.

Event Attendance, Setup & Breakdown

• Attend 2 weekend events per month, with all dates scheduled in advance.
• Support on-site event operations including booth setup, table displays, banners, materials, and breakdown at conclusion.
• Maintain organization and inventory of event materials, restocking as needed.

Event Preparation & Internal Coordination

• Support planning and preparation of Behavior Lab events for staff, families, and community partners.
• Prepare all necessary event materials including décor, supplies, printed items, and outreach packets.
• Coordinate logistics and timelines to ensure all event needs are completed in advance.
• Maintain an organized calendar of upcoming events and commitments.

Scheduling & Administrative Support

• Work 20 hours per week Monday–Friday, with full visibility of schedule provided in advance.
• Maintain flexibility for assigned weekend events.
• Track outreach metrics, event attendance, follow-up notes, and engagement outcomes.
• Assist with photos, recap notes, or content for social media (if applicable).
• Complete additional duties as assigned by the Director or CEO.

Required Skills & Core Competencies

Communication & Customer Engagement

• Bilingual: English and Spanish (Required) for effective communication with diverse families and community partners.
• Exceptional verbal communication and phone etiquette, ensuring professionalism in all interactions.
• Strong customer service mindset with the ability to build positive rapport and represent the organization effectively.
• Previous sales or outreach experience preferred, with confidence in sharing and promoting services.

Organization & Technical Skills

• Advanced organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
• Keen attention to detail, ensuring accuracy in event preparation, tracking, and follow-through.
• Proficient in Google Workspace (Docs, Sheets, Slides, Gmail), with the ability to learn new programs or systems as needed.
• Capable of documenting outreach efforts, event outcomes, and recurring needs in a clear and organized manner.

Professionalism & Reliability

• Consistently dependable with strong time management skills.
• Demonstrates initiative, independence, and accountability in completing tasks.
• Professional presentation when representing The Behavior Lab at events.
• Ability to lift event materials (up to 25 lbs), work indoors/outdoors, and navigate event environments.

Qualifications

• Bilingual (English/Spanish) required.
• Prior experience in events, outreach, community engagement, customer service, or sales preferred.
• Valid driver’s license and reliable transportation.
• Ability to work weekends and occasional evenings as needed.

Preferred Education

• High School Diploma or GED required
• Associate’s or Bachelor’s degree preferred in related field

Physical Requirements:
This position requires the ability to stand for extended periods during events, lift and carry event materials up to 25 pounds, and set up or break down tables, displays, and equipment as needed. The Event Coordinator must be able to move, bend, reach, and work both indoors and outdoors in varying weather conditions. Reliable transportation is required for travel to and from community events. The role may also involve walking long distances at event venues, driving between outreach locations, and occasionally working evenings or weekends based on event needs.