What are the responsibilities and job description for the Front Desk Agent position at The Beach Rose Inn?
Job Overview
We are seeking a dynamic and professional Front Desk Agent to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring smooth operations at the front desk. Your energetic attitude, excellent communication skills, and technical proficiency will help create a positive experience for everyone who walks through our doors. This paid position offers an exciting opportunity to showcase your organizational talents and customer service expertise in a fast-paced environment.
Duties
- Greet visitors, clients, and staff with enthusiasm and professionalism, providing exceptional customer support
- Manage multi-line phone systems to answer inquiries, direct calls, and relay messages efficiently
- Maintain accurate records through data entry, filing, and updating spreadsheets using productivity software like Microsoft Office and Google Workspace
- Handle office management tasks such as calendar management, appointment scheduling, and coordinating meetings
- Support administrative functions like bookkeeping using QuickBooks or similar accounting software
- Ensure the front desk area remains organized, welcoming, and well-stocked with necessary supplies
Experience
- Proven office experience with a focus on front desk or administrative support roles
- Strong computer literacy including proficiency in Microsoft Office (Word, Excel), Google Workspace, spreadsheets, and data entry tools
- Experience with multi-line phone systems and phone etiquette in a professional setting
- Bilingual abilities are highly valued to assist diverse client needs effectively
- Familiarity with office management tasks such as calendar management, filing systems, and client communication
- Previous roles involving customer service or client support—especially in medical or dental reception—are advantageous
- Demonstrated organizational skills with the ability to prioritize tasks efficiently and manage time effectively
Join us to be part of a vibrant team where your organizational skills and customer service talents will shine! We are committed to providing a supportive environment that values your contributions while offering opportunities for growth. This role is essential in creating a welcoming atmosphere that leaves a lasting positive impression on everyone we serve.
Pay: $23.19 - $27.93 per hour
Work Location: In person
Salary : $23 - $28