Housing Case Manager

POSITION: Housing Case Manager

PAY RANGE: $23-25

PROGRAM SUMMARY:

The Barrett Foundation Housing Case Managers work with displaced individuals and families to secure safe and habitable housing. Once a household has secured housing, the Housing Case Managers works with each household to complete a monthly supportive service plan. Case management services are comprehensive in nature to ensure a more effective service delivery but are tailored to the varying needs of the program participant(s).

RESPONSIBILITIES:

• Conduct program participant screenings and intakes
• Support Housing Placement including housing search, screening potential landlords, housing application process, ensuring appropriate inspections are conducted and other move-in activities
• Negotiate and obtain leases according to grant guidelines and agency procedure
• Assist in building landlord and tenant relationship
• Create a monthly supportive services plan to address barriers that may affect housing stability
• Work with each program participant to develop an exit plan to permanent housing
• Monitor program participants’ progress by completing interim reports when household changes occur
• Meet with program participants via home visits, office visits, telephone, and video conference; in- home visit required at minimum every 30 days
• Ensure that clients have adequate access and information about healthcare and other supportive services
• Provide crisis intervention as necessary
• Maintain client files and ensure compliance with funder requirements
• Ensure confidentiality of program participants and of their records
• Attend staff meetings, trainings, and peer reviews as necessary
• Attend supervision meeting with direct supervisor
• Advise Lead Case Manager of adverse changes in program participant progress or needs for support
• Conduct program discharges
• Knowledge of Federal, State and Local rules and regulations governing subsidized housing programs
• Awareness of emergency procedures
• Perform other duties as assigned

REQUIRED SKILLS:

• Analytical, strategic, problem-solving
• General knowledge of rental processes
• General knowledge of housing programs
• Negotiation
• Excellent communication (written and oral) and interpersonal skills
• General knowledge of community resources
• Flexibility to conduct evening or weekend home visits as needed
• Crisis intervention

OTHER REQUIREMENTS:

• Valid Driver’s License (required)
• First Aid & CPR (preferred)
• Bilingual (preferred)

EDUCATION & EXPERIENCE:

• Bachelor’s degree in counseling, social work, social sciences, or related studies preferred with 2 years of housing case management/case management experience preferred
• Associates degree in counseling, social work, social sciences, or related studies preferred with 2-3 years of housing case management/case management experience preferred
• High School diploma or GED with minimum 4 years of housing case management/case management experience or commensurate experience with transferable skills

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Albuquerque, NM 87112 (Required)

Ability to Relocate:

• Albuquerque, NM 87112: Relocate before starting work (Required)

Work Location: In person

Salary : $23 - $25