Summer Intern: Volunteer & Tour Programs

Primary Function: Interns work with experts in their fields, gain valuable job experience, and engage in meaningful work. 

Job Qualifications: Eligible interns are either an undergraduate or graduate student or a recent college graduate.

Clearances: Criminal Background-National and Credit Report

Physical Activities to Perform Essential Functions: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.  Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.

Moving:

• Approximately 80% of time is spent seated while working at a desk.  
• Ability to occasionally transport up to 25 lbs. of files, equipment or supplies.  
• Ability to move to access files, equipment or supplies.

Vision Requirements:

• This position requires extended time on the computer.

Communication Requirements:   

• Clearly communicate in person, by phone, and by video conference.  
• Communicate with others in conversational and written English. 

Working Conditions:

• Position operates in the foundation’s buildings and on the foundation’s grounds at the Philadelphia campus.
• Position requires extended time on the computer.

Job Responsibilities: The Volunteer and Tour program develops and presents tours to the public as well as fulfill private requests. We work with Reserve, Advancement, Events, Membership and Group Sales to provide guests with an introduction to the collection and special exhibition in addition to producing thematic monthly tours. Training of the docent staff is provided through close collaboration with Research, Archives and Education to provide the most current and accurate information.

Interns may:

• Plan and develop enrichment opportunities for docents through trips and lectures
• Coordinate tours with neighboring departments 
• Create files and training documents for distribution.
• Learn how to navigate ticketing and scheduling platforms
• Facilitate requests for corporate clients 
• Collaborate with Research, Archives, and Education to provide training material
• Plan and participate in a curator led Q&A session
• Master the mechanics of a tour and present at Calder or Barnes

Organization-Wide Competencies:

1. Accountability: 

a. Prepares for work assignments and meetings, 

b. Conducts thorough fact-finding, decision-making and/or follow through, 

c. Admits mistakes and errors and informs others when one is not able to meet a commitment.

2. Job Quality: 

a. Dependably demonstrates job knowledge necessary for the position,

b. Produces timely, accurate, high quality work output, 

c. Prioritizes work responsibilities effectively and produces work quantity expected for the role.

3. Service: 

a. Identifies problems and collaborate with others to devise and create effective solutions. 

b. Interacts and communicates with fellow employees in a manner that promotes a harmonious and cooperative working environment in accordance with our Core Values. 

c. Facilitates open communication and keeps an open mind about new ideas.

4. Leadership: 

a. Sets a good example for others, 

b. Demonstrates ethical decision-making and communication, 

c. Makes decisions. Uses a solution-oriented, collaborative approach.

5. Collaboration: 

a. Seeks win-win outcomes in decision-making, 

b. Shows a proactive, inclusive, helpful, and respectful attitude to colleagues, guests and others, 

c. Takes initiative to contribute to diversity, equity, inclusion, and accessibility initiatives.

A complete application requires a cover letter, resume, and letter of recommendation. Incomplete applications will not be considered.