What are the responsibilities and job description for the Server, Part-time position at THE BARDSTOWN BOURBON COMPANY LLC?
Bardstown Bourbon Company
Position: Server
Status: Part Time
Schedule: Wed through Sun, day shift, but should be available to work occasional evenings, and some holidays are required.
Location: Bardstown, KY
Reports To: Restaurant General Manager
Who We Are
From bespoke bourbon production to boundary-pushing brands, Lofted Spirits is where tradition meets transformation. Expanding on the work started by Peter Loftin in 2016, and today the number one producer of Kentucky contract whiskey, Lofted Spirits pioneered a world-class, industry-shaking approach to custom contract distillation while developing some of the fastest growing brands in American Whiskey, Bardstown Bourbon, and Green River. A unified entity, Lofted Spirits is built to lead the global whiskey industry, delivering exceptional experiences through innovation, trust, and transformative industry impact while crafting some of the world’s most desired and awarded whiskies. Lofted Spirits joined the Pritzker Private Capital family of companies in 2022. Learn more at LoftedSpirits.com.
Bardstown Bourbon Company is pushing the boundaries of innovation while honoring the traditional art of making great whiskey. With the most modern, technically advanced whiskey distillery, Bardstown Bourbon combines the highest quality distillation and spirited hospitality into a modern, authentic bourbon experience unlike any other on the Kentucky Bourbon Trail™. Bardstown Bourbon Co. is working to push the entire industry in a direction that is more innovative, more transparent, and more collaborative. Bardstown Bourbon was named 2023 Worldwide Whisky Producer of the Year by IWSC, Brand Innovator and Distiller of the Year at the 2025 Icons of Whisky, and the brand’s Amrut Indian Whisky collaboration, the first of its kind, was honored as the highest-rated American Whiskey by Whisky Advocate in 2024. Bardstown Bourbon Co. is part of Lofted Spirits, one of the largest American Whiskey distillers in the U.S. For more information, visit BardstownBourbon.com.
Green River Distilling Co. is a celebration of classic Kentucky – honoring the past while staying firmly planted in the present. The 10th oldest licensed distillery in Kentucky (DSP-KY-10), Green River is known as "the Whiskey Without Regrets," and enjoys a rich history dating back to 1885. Reintroduced in 2022, Green River Distilling Co. proudly calls Owensboro, Kentucky, home and serves as the westernmost outpost of the Kentucky Bourbon Trail™. Authentic and approachable, Green River offers a growing portfolio of whiskeys crafted from historic mashbills. Blended to create a smooth and welcoming taste profile, Green River Distilling Co. is a true testament to simplicity and quality going hand-in-hand. Green River is part of Lofted Spirits, one of the largest American Whiskey distillers in the U.S. For more information, visit greenriverwhiskey.com.
Job Summary
The successful candidate must have a positive attitude and the ability to work well under pressure with bussers, cooks, and other staff. Previous work experience involving customer service in a fast-paced environment is greatly desired.
Essential Job Duties and Responsibilities
- Prepare tables by setting up linens, silverware, and glasses
- Must be knowledgeable of the menu, with the ability to make suggestions.
- Present menu and provide detailed information when asked (e.g., about portions, ingredients, or potential food allergies).
- Meet with restaurant staff to review daily specials, changes on the menu, and service specifications for reservations (e.g., parties).
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Upsell additional products when appropriate
- Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.
- Take food and drink orders from customers accurately and with a positive attitude.
- Write guests’ food orders on order slips and enter orders into computers for transmittal to kitchen staff.
- Engage with customers in a friendly manner.
- Serve orders by picking up and delivering guests' choices from the bar and kitchen; deliver accompaniments and condiments from service bars.
- Properly open and pour wine at the tableside.
- Check dishes and kitchenware for cleanliness and presentation, and report any problems.
- Ensure tables are enjoying their meals and take action to correct any problems.
- Promptly address customer service issues and refer customers to management when necessary.
- Collect payments from tables.
- Prepare checks that itemize and total meal costs and sales taxes.
- Conclude dining experience by acknowledging choice of restaurant; inviting patrons to return.
- Carry dirty plates, glasses, and silverware to the kitchen for cleaning.
- Fill in for absent staff as needed.
- Assist with special events as needed.
- Help food preparation staff when necessary.
- Adhere to grooming and appearance standards consistently.
- Follow all relevant health department regulations.
- Commitment to the Company’s ISO program, including the quality and food safety of our products.
- On-site attendance
- Other duties as assigned
Desired Qualifications and Skills
The successful candidate will have:
- Must be at least 20 years old and have a high school diploma or GED
- Must have reliable transportation.
- Possess basic math skills.
- Ability to speak fluent English.
- Experience in providing excellent customer service in a fast-paced environment.
- A positive attitude and possess a team spirit.
- Able to perform high-quality work while unsupervised.
- Able to handle money accurately and operate a point-of-sale system.
- Ability to work in a fast-paced work environment and deliver orders in a timely manner.
- Flexibility to work different shifts.
- Reliable transportation to the assigned workplace.
Physical Requirements
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Stands during the entire shift.
- Reaches, bends, and stoops frequently.
- Verbally communicates with guests.
- Must be able to read and write.
- Must be able to carry up to 25 pounds.
- This position requires frequent washing of hands.
- Frequent exposure to fluctuating temperatures indoors and outdoors, as needed.
- Mobility to climb stairs with trays of food, kitchenware, glasses, etc.
Our Company is committed to equal opportunity in all aspects of employment. It is the policy of our Company to provide full and equal employment opportunities to all employees and potential employees, without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.
NOTE: The Company reserves the right to modify or apply this Job Description in any manner necessary to conduct its business and meet its goals and objectives. This Job Description does not imply that these are the only functions of the job, or the only essential functions of the job. Other duties and responsibilities may be required in this position.