Maintenance and Support Associate

Part-time Maintenance opportunity with the possibility of full-time.  

Position Summary The Maintenance & Support Associate is responsible for maintaining the bank's facilities in a clean, safe, and professional condition while providing operational support across departments as needed. This position primarily focuses on building maintenance, groundskeeping, and general upkeep but also serves as a flexible team member who can assist with teller duties, customer service, administrative tasks, and other bank operations when staffing needs arise.

Essential Duties and Responsibilities

Facility Maintenance

• Perform routine maintenance and minor repairs to bank facilities, equipment, and grounds.
• Maintain cleanliness of branch interiors, parking lots, walkways, and landscaping.
• Conduct regular inspections to identify maintenance and safety concerns.
• Coordinate with outside vendors and contractors for specialized repairs and services.
• Monitor and replenish facility supplies.
• Assist with branch setup for meetings, events, and seasonal needs.
• Ensure compliance with safety and security procedures.

Universal Bank Support

• Cross-train in teller and customer service functions.
• Serve as a backup teller during peak periods, employee absences, or emergencies.
• Process basic customer transactions accurately and efficiently when assigned.
• Assist customers by directing them to appropriate personnel.
• Support administrative and operational tasks, including filing, document preparation, and record maintenance.
• Provide support to other departments and branch personnel as assigned.

Qualifications

• High school diploma or equivalent required.
• Previous maintenance, custodial, facilities, or general labor experience preferred.
• Customer service, cash handling, or banking experience is a plus.
• Ability to perform physical tasks, including lifting up to 50 pounds, standing, walking, bending, and climbing ladders.
• Strong attention to detail and commitment to maintaining a professional environment.
• Basic computer skills.
• Ability to maintain confidentiality and comply with bank policies and regulations.
• Strong communication and interpersonal skills.

Schedule

• Schedule can vary from week to week on both hours and working location.
• May require evening, weekend, or holiday work for maintenance projects or staffing coverage.
• Must be available to assist in customer-facing roles as operational needs require.

Key Attributes

• Dependable and self-motivated.
• Team-oriented with a willingness to assist in multiple roles.
• Professional appearance and demeanor.
• Adaptable and capable of shifting priorities based on branch needs.

Reports To: TBD

This role is ideal for an individual who enjoys facility maintenance work while also contributing to the overall success of the branch through flexible support in customer service and banking operations.